• Resolved duruel

    (@duruel)


    Hi,

    I have an activated lifetime license but I can’t use pro features now. It says “(pro plugin will **not discount** until updated)”.

    Check updates button not works and finds nothing. So I can’t update the plugin.

    It says: “If still no update available, go to the Register Pro License Page”. I get: “Pro Plugin not installed, no action required” warning at that page.

Viewing 1 replies (of 1 total)
  • Plugin Author vark

    (@vark)

    Hi,
    Suggest you log into varktech.com using your purchasing email address at:
    https://www.varktech.com/your-account/your-login/

    Access your purchase records:
    https://www.varktech.com/checkout/purchase-history/

    Click on “View Details and Downloads”.

    At the bottom of the page, click on the plugin link to
    Download the updated PRO version Zip of your purchased plugin.

    Then on YOUR site, on your WP-Admin/plugins page, deactivate and delete the existing PRO version of the plugin.
    Then ‘Add New’ plugin, uploading the new PRO zip version you’ve just downloaded. Activate.

    ( no settings or rules will be lost ).

    Best,
    Vark

    PS
    *As per forum rules, all Pro support must take place elsewhere.*

    In the future, when you have PRO questions,
    please contact me on my support channel:
    https://www.varktech.com/support/

Viewing 1 replies (of 1 total)
  • The topic ‘Update Problem – (pro plugin will **not discount** until updated)’ is closed to new replies.