Shipping price not included in email, but in admin order

  • Resolved ngrudev

    (@ngrudev)


    5 years, 4 months ago

    Hello,

    I use custom shipping method and somethimes shipping price is not included in email and in total. In admin order shipping price is there and properly included in total. It is confusing and strange. y clients also are unhappy, because in email information is not full.

    Probably somethimes email is generated before all logics complete and email is sent before shipping price and order total is written in database.

    Can you help?

    Thank you,

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Kenin

    (@kbassart)

    Automattic Happiness Engineer

    Hi there,

    If you’re using a custom method for shipping, you’d need to review the code for the customization to see why it’s occasionally failing. I’m afraid this isn’t related to WooCommerce specifically, rather the code you’ve added.

    Kenin

    (@kbassart)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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