• Hi, as you can see, the product is outof stock but no waitlist button appear.

    i already tested with the twenty nineteen theme… same problem..

    i have all WP,WC and plugin version

    thanks
    ANgelo

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hi there,

    Can you send us the screenshots of the plugin settings and the product options?

    Thread Starter AngeloLazzari

    (@angelolazzari)

    Hi, here it is:

    https://ibb.co/nmN3vDR

    thanks
    Angelo

    Thread Starter AngeloLazzari

    (@angelolazzari)

    but, which product setting do i have to set? i mean, the stick has to be 0 … and that’s it no?

    thanks
    Angelo

    Plugin Author YITHEMES

    (@yithemes)

    Hi there,
    I tried in my installation and everything works. Have you tried disabling everything except woocommerce and waiting list?

    Thread Starter AngeloLazzari

    (@angelolazzari)

    Hi, i checked all, disabled all the plugin ( except woocommerce and your) changed the theme to the default WP 2019 theme…but nothing… no waitlist field is appearing…

    i mean, i just activated the plugin, checked that it is activated in its configuration and that is it… it should be display the subscription field no?

    thank you very much

    I’m having the same issue using WP 5.3, Woocommerce 3.8.
    Have confirmed with Themeforest that the plugin is compatible.

    I have
    1. Configured inventory levels and tested for over 1 hr.
    2. Deactivated all plugins and reactivated 1 by 1.
    3. Tested with 2 other themes.
    but still no waitlist option associated with the product.

    The YITH Custom My Account page and Wishlist plugins work perfectly. Just not Waitlist.

    Any thoughts?

    Thank you.

    • This reply was modified 5 years, 3 months ago by newguy321123.
    Plugin Author YITHEMES

    (@yithemes)

    Hi there,
    I have better controlled the structure of your product here, and it seems as if there is no set price. Also the tab of the variations seems to me empty.
    Could you check this? WooCommerce, for a product to be available, needs these things to be set.

    Thread Starter AngeloLazzari

    (@angelolazzari)

    hi, the product has price…. as you can see here https://ibb.co/6v979Ym

    maybe the only thing is that has only a variation…. i mean…. it could be a sigle product but the owner put as variation product… could be that?

    thank you

    Plugin Author YITHEMES

    (@yithemes)

    Hi there,
    no, just a completely configured variation, the thing that does not convince me is that if I go to the page and check the structure I see nothing, please look here

    Thread Starter AngeloLazzari

    (@angelolazzari)

    I don’t know what happen, i test with another waitlist plugin and it is working correctly…… can you please check? should i have to open a ticket on your own site?

    thanks
    Angelo

    Thread Starter AngeloLazzari

    (@angelolazzari)

    ups, see now the product … https://monasss.com/tienda/chv004-vestido-olivia/

    there is your plugin and the other active…

    thanks

    Removed my own reply.

    • This reply was modified 5 years, 3 months ago by newguy321123.
    Plugin Author YITHEMES

    (@yithemes)

    Hi there,

    probably you have an issue with your theme, please could you tell me which theme are you using ?

    Let me know.
    Thanks!

    Thread Starter AngeloLazzari

    (@angelolazzari)

    Hi, i think not, because i set all as default ( as i wrote a few days ago) and the problem was still there…

    Plugin Author YITHEMES

    (@yithemes)

    Hi there,
    have you tried another product?

Viewing 15 replies - 1 through 15 (of 17 total)
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