Hi @shatha95 ,
Thank you for contacting us.
We checked on our test site: we selected Arabic as the site language, and the preloader still works fine. We recorded a screencast and you can watch the video here: https://d.pr/free/v/4Lbnto .
Could you please provide more information so that we can look into it for you?
1. Please send us your website URL.
2. Please make sure the preloader is set to display on the entire site (LoftLoader Lite settings > Display On > Sitewide).
3. Do you see any error message in your WordPress dashboard? If so, please take a screenshot of the error message and show us the screenshot.
4. If you find any other clues, please also send them to us.
Looking forward to your reply. Thanks!
Best regards,
The Loft.Ocean Team