• Resolved ktownkim

    (@ktownkim)


    Hi, all of a sudden random recipes are missing the print button. Does anyone know why this might have happened and how to fix it? Thank you so much!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Brecht

    (@brechtvds)

    I checked a few recipes on your website and all of them show the print button for me. Can you give me an example of one that doesn’t?

    Thread Starter ktownkim

    (@ktownkim)

    Thank you for responding! Here’s the link to one of the specific ones that it went missing on.

    https://joanspointedplate.com/chicken-broccoli-rice-crepes/

    Plugin Author Brecht

    (@brechtvds)

    It’s not actually outputting the recipe shortcode here but showing the fallback recipe instead.

    What does that look like when you edit the post? Could you try adding in the recipe again?

    Thread Starter ktownkim

    (@ktownkim)

    Ok I talked to Joan the owner of the website (I’m only helping in certain areas – troubleshooting is one) and she re-entered the crepe recipe and it does have a print button. She explained further what was happening yesterday.

    She edited the crepe recipe and then noticed the print button had disappeared so that’s when she looked at others and found more that had. Then when she tried to enter some new recipes all within the same hour and this one had the print button
    https://joanspointedplate.com/zippy-chicken/

    This one did not even have one as an option when adding it
    https://joanspointedplate.com/creamy-chicken-soup/

    Sorry I didn’t have these details earlier. Does this help you? Please let me know if you need anything else. I’d have her message you directly but she’s not familiar with how forums work. Thanks!

    Thread Starter ktownkim

    (@ktownkim)

    UPDATE:
    She was playing around with the recipes and turns out she was importing from something other than plain text. When she imported plain text the button shows up. She did it with both the crepes and the creamy soup. So it appears the problem has been corrected. I appreciate your help and response so very much! Kim

    Plugin Author Brecht

    (@brechtvds)

    Happy to hear things are working now. Feel free to have her email [email protected] directly if she has any further questions at all.

Viewing 6 replies - 1 through 6 (of 6 total)
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