inactivity timeout

  • Resolved nlikens

    (@nlikens)


    5 years, 4 months ago

    When I try to download the backup I keep getting this timeout error.

    Inactivity Timeout
    Description: Too much time has passed without sending any data for document.

    The page I need help with: [log in to see the link]

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  • Plugin Support tonyrobins

    (@tonyrobins)

    Hi,

    Some specific server configurations can cause insufficient memory, which will result in an error while downloading backups.
    We would be happy to help if you could provide us with a temp admin account(send it to support(at)wpvivid.com).

    Regards

    Plugin Support nicholas2019

    (@nicholas2019)

    As we haven’t heard back from you, I’m going to mark it as resolved. If you have any other problems, please feel free to contact us.

Viewing 2 replies - 1 through 2 (of 2 total)
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