Generated Trackingcode (from Germany to Austria) has already been used

  • We are shipping from Germany to Austria (DHL Paket International) and if the customer is from Austria the Trackingcode (which is generated with the DHL Plugin in WooCommerce) has already been used.

    Here our steps:
    1. generate new tracking Label
    2. download Label
    3. put the shipment number here to check: https://www.dhl.de/de/privatkunden/dhl-sendungsverfolgung.html
    -> STATUS: delivered on friday 30.08.19

    So the Plugin generates “old” Trackingcodes (shipment numbers) which already have been used before? We tried to generate the label new (10 times) but the trackingcode ist always “old”.

    Can somebody help?

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