• Resolved aditmarketing

    (@aditmarketing)


    Hello,
    We have a Woocommerce shop on WordPress. Using Sendle and Woocommerce Table Rate Shipping Plugin for our shipping costing.

    We use Sendle to send our smaller orders from Perth. The larger carton orders from the factory we use a carton rate.

    This is all working very well, except if a carton item is added to the cart then a message pops up to say that the order is too heavy and must be less than 25kg.

    As we have not added in the weight for the products sold in large cartons, we also get a weight warning that the weight is too low.

    The weight warning messages are not required as these products will not be shipped with Sendle.

    My question is how do I disable the shipping message for too low and too high weight?

    Thank you
    Ann

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Joovii

    (@joovii)

    Hi,
    As discussed offline, there are 2 potential solutions to your requirement.
    1. A shipping rules type plugin which will allow you to apply different shipping methods based on conditions (weight, etc).
    2. Modification to the certain files in the Sendle plugin to eliminate that warning message.

    regards

    Joovii Support

Viewing 1 replies (of 1 total)
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