Your server terminated the export process

  • Resolved anjoid

    (@anjoid)


    5 years, 1 month ago

    Hi, I’m having trouble getting an export to work. I have 20k items and no matter what I try the export stops at 100 records.

    There’s no error logs anywhere.

    I’m on a VPS running cPanel, here’s my php settings: https://prntscr.com/pj6dh4

    What can I do to resolve this?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author WP All Import

    (@wpallimport)

    Hi @anjoid

    Have you tried lowering the records per iteration: https://d.pr/i/pfp0Cl? If doing that doesn’t help please contact your web host, ask them to enable debugging, then replicate the error and ask them to check for any relevant entries in the error log.

    Let us know what they find.

    Thread Starter anjoid

    (@anjoid)

    I have a VPS so there’s no host, there’s nothing in the logs. I also tried lowering to 5 records and still nothing.

    What else can I try or look for?

    Plugin Author WP All Import

    (@wpallimport)

    Hi @anjoid

    I have a VPS so there’s no host, there’s nothing in the logs. I also tried lowering to 5 records and still nothing.

    We’ll have to run some tests on your site to see what’s happening. Please open a ticket at https://www.wpallimport.com/support/ with details on the issue.

    @anjoid did you get a solution to this?

    Are you also using ACF and WooCommerce?

    I ran into the same issue, I have ever tried 1 iteration per process and it always errors at 49% ish, seems to be on record 40 but it doesn’t show which record it got stuck on so I can investigate and see if there’s an issue with the data in that record.

    Also this issue only happens for me when I’m exporting a date field at the moment. It worked fine doing an export with other ACF fields like the text field.

    Maybe this info helps you, maybe you have an update or answer for me.

    Thanks

    oahetech

    (@oahetech)

    I am experiencing the exact same problem

    one3rdnerd

    (@one3rdnerd)

    @oahetech are you exporting a date field from ACF? That was my issue. it was resolved by trying the new beta of WP All Export.

    Contact the devs.

    oahetech

    (@oahetech)

    Greetings one3rdnerd,

    Unfortunately not, I am attempting to export woocommerce product data.

    Sounds great, thank you much for the tip!

    one3rdnerd

    (@one3rdnerd)

    Hmm might be a different issue, but still worth seeing if the beta fixed it like it did for me.

Viewing 8 replies - 1 through 8 (of 8 total)
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