iOS 13 problems

  • Resolved jspenc02

    (@jspenc02)


    5 years, 1 month ago

    Recently my ipads automatically updated to iOS 13 and since then a form that this organization uses on a daily basis is acting up. Since the only change was the iOS upgrade, I am blaming Apple, but it doesn’t help me solve the issues. I have tried to downgrade to iOS 12 without success.

    Issue: if any checkbox or radio button is tapped, it shows a selection, but when you try to select another checkbox or radio button the first one goes away. The only work around we have found so far is that if you “triple tap” it will retain the value. This would be ok, but sometimes the triple tap is funny, and doesn’t work right all the time.

    I am running version 2.10.6 Form Maker

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hello @jspenc02,

    Thanks for reporting the issue.

    I see the problem on your website, we’ll check it further to understand whether it is a bug or not and will keep you updated with the process.

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    We are kindly asking you to empty all the parameters of Choices tab in the form’s Theme until we fix the bug in the Plugin.

    Please let us know if you have any questions.

    Thank you!

    Have a nice day!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘iOS 13 problems’ is closed to new replies.