Information disappeared after upgrading

  • Resolved vgonzalezhcs

    (@vgonzalezhcs)


    5 years, 5 months ago

    We upgraded to the premium on Aug 12, 2019 and all was ok. We just went back in to add more SEO details and all of the data is gone.

    What can we do to restore this?

    Something that is weird is that i have in the Yoast dashboard this error:
    You’re using WordPress in a language we don’t support yet. We’d love for Yoast SEO to be translated in that language too, but unfortunately, it isn’t right now. You can change that! Register at Translating WordPress to help translate it!

    Our WP has not changed and is in English.

    • This topic was modified 5 years, 5 months ago by vgonzalezhcs.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter vgonzalezhcs

    (@vgonzalezhcs)

    I have (since writing the original post), deleted the premium plugin, downloaded a new one and reinstalled. Same problem.

    I have the same error that we’re using a wp language you don’t support. None of the typical seo fields come up in the Pages overview too.

    Plugin Support amboutwe

    (@amboutwe)

    This forum is reserved for support of the free version of Yoast SEO. As you have a premium plugin, please contact our support team for assistance.

    How can I get premium support?

    This thread has been marked as resolved per the forum guidelines.

    @vgonzalezhcs try using WP Rollback to roll back to rollback to 12.1. That fixed this issue for a client!

Viewing 3 replies - 1 through 3 (of 3 total)
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