Hello @jadenemayla,
Thank you for reaching out to us!
It might not work because you have to add the exact HTML code for that copyright text in Step 1 not just the text, like in my example below.
To make sure you do it right, I recommend following my steps below:
You have to go to your website > right click on it and select ‘View page source’ > search there for part of the text you want to remove > once you find it then copy it > and paste it in your dashboard > Tools > Remove footer credit > Step 1 > inside the field for step 2 leave empty to remove it completely.
See my screenshots with an example:
https://gyazo.com/5edb961dfe9ef73418286bcf109910ec
https://gyazo.com/6cd4b74663eb4f17dce791c83fa26c14
To remove it make sure to leave step 2 empty or add text
Please give it a go following the example above and let me know how it goes.
If it’s easier, you can send me your website’s url and I will send you the code you should insert in step 1.
Have a lovely day today,
Mihaela