buggy plugin and awful software

  • This plugin shows an error in the only admin page of it. The plugin needs a paid software for functioning with 30 days trial. But the software website is complicated and you can’t find any way to try or test software. You can download the software but can’t use it, just like the plugin itself… Waste of time

    • This topic was modified 5 years, 1 month ago by dariush11.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author SpreadsheetConverter

    (@spreadsheetconverter)

    Hi,
    Sorry to hear that our plugin generated error in your case. If you could share us the error details, we could fix it and it would help other users too. We also like to tell that currently there is no pending bugs in our backlog.

    You do not need paid software to try it for 30 days. We offer free 30-day trial key for our Excel add-on which will enable you to try the WordPress plugin too. You just need to send us an email at [email protected].

    You just need Microsoft Excel (any version) to try the SpreadsheetConverter Excel add-on. We offer free samples included in the installation so you can first convert them to see if everything is alright.

    You can even send us your spreadsheet to [email protected] so we will convert for free for your evaluation purpose.

    If you are getting any errors while using the Excel add-on, just email us at [email protected] and support ticket will be raised automatically.

    Our product has more than 16k active users worldwide and thousands new users purchase every year. We are offering this solution for more than 17 years now. Certainly users can face different issues due to difference in their production environment but we are committed to fix them as soon as possible.

    It is our humble request to contact our support before you post a review here.

    Thread Starter dariush11

    (@dariush11)

    Thanks for reply. I sent you an email for license key.
    The message of the plugin on “add new calculator” page is:

    Warning: count(): Parameter must be an array or an object that implements Countable in /home/***/domains/***.com/public_html/wp-content/plugins/import-spreadsheets-from-microsoft-excel/import-spreadsheets-from-microsoft-excel.php on line 328

    How can we get the converted file from excel to upload in the plugin? Any tutorial?

    • This reply was modified 5 years, 1 month ago by dariush11.
    • This reply was modified 5 years, 1 month ago by dariush11.
    Plugin Author SpreadsheetConverter

    (@spreadsheetconverter)

    Hi,

    Thanks for sending the error details. Our developers are investigating on this and we might need a temporary login to your WordPress site.

    We have sent you 30-day trial key for SpreadsheetConverter Excel add-on in a separate email. Let us know if you run into issue when activating the key or when converting your spreadsheets.

    We have tutorials on how to embed on the most popular CMS and blogging site here:
    https://www.spreadsheetconverter.com/support/tutorials/
    (please scroll to the bottom of page)

    For WordPress site, please take a look at this online help page.
    https://www.spreadsheetconverter.com/support/online-help/help-wordpress-plugin-to-import-spreadsheets-from-microsoft-excel/

    We can continue this conversation in our support ticket if you will, where you can attach files too and a pool of professional engineers can support you.

    Thank you for your interest in SpreadsheetConverter.

Viewing 3 replies - 1 through 3 (of 3 total)
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