Hi @jakobbader,
That is great please do not feel like I am criticising something or your actions – this was merely a thought expression of what I have experienced in few days of using Moosend. I use free version of the service hence I presume that there will be things that are not as I wished there would be
but
I agree if you pay for something the service should be top notch and that includes all of the plugins and systems offered. They should have Devs on site who would attend to these things – especially something relatively easy like this.
Nevertheless I have found Moosend very useful as they have features that other marketing systems don’t or you have to “glue” few services together.
I am still testing it so I will see what else comes up as I have seen one more
hiccup but I am yet to test it which settings have cause it.
Out of curiosity – are you able to share what you are doing ? This is simple out of interest.