• Hi,

    Currently having an issue where when a customer purchases a subscription, shortly after a second blank order is created and marked as “on hold”. This blank subscription states the following:

    “This order has been created to renew subscription…”

    However, the order ID that it is trying to renew does not exist.

    I am unsure as to why this is happening, I have tested it with multiple payment options and multiple products.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Double Order Issue’ is closed to new replies.