• Resolved KevEd

    (@keved)


    Hi,
    the ‘loading’ spinner is on screen for too long between page-advances, what code or process is running at that point, is there a js function I could improve to speed up the transition?

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Frog Eat Fly

    (@zerozendesign)

    Hey there,
    In this plugin we are just sending data for next page. We are just controlling next button navigation. All spinner process and displaying next page process is being done using gravity forms. But share your url so we may help you.

    Thanks,
    David

    Hi David,

    I also have a delay before the auto-advance advances to the next page but my issue is that the delay gives the user enough time to click on the Next button (unfortunately we need to keep the next button) that it ends up creating multiple entries in Gravity Form which is extremely odd. I tried with AJAX enabled and disabled and both the same thing. If I remove the Next button or wait for the auto-advance then there is only a single entry in GF. The multiple entries occur when the user clicks the next button before the auto-advance.

    I understand that the process is done through Gravity Forms, but multiple entries in Gravity Form? Have you seen that before?

    Thank you.

    Plugin Author Frog Eat Fly

    (@zerozendesign)

    Hey there,
    We have not seen like this before,
    1 – If you have enabled auto advanced, next button will not be displayed.
    2 – Multiple entries happens only when submit is clicked. But we are not hiding any submit button.

    But we are here to help you.
    If you can share the url (demo url will be fine as well), we can check and find the issue for you.

    Thanks,
    David

    Plugin Author Frog Eat Fly

    (@zerozendesign)

    Hi there. Since we have not gotten a response back in quite a while and no shared link, I’m going to mark this as resolved. Please come back if the issue is still persisting.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Delay in advancing to next page’ is closed to new replies.