• Resolved jedicolin

    (@jedicolin)


    This message appeared when I logged into my WordPress site.

    Thumbnail Generation Alert!
    There is a problem generating thumbnails for your gallery. Please check that your hosting provider has the GD Image Library extension installed and enabled.
    If thumbnails cannot be generated, then full-sized, uncropped images will be used instead. This will result in slow page load times, and thumbnails that do not look correct.

    I contacted my web host (Unlimited Web Hosting UK) and there reply was:

    I can confirm that GD is also enabled on your account.

    Why is the FooGallary message still showing?

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author bradvin

    (@bradvin)

    Hi

    This message shows when the FooGallery thumbnail generation test fails. It can happen for a number of reasons, but the most common is when the file it is trying to generate a thumb from does not exist.

    Goto FooGallery Settings –> Advanced tab and enable “Override Thumb Test” and save changes.

    The message should stop showing, but if it does not then let me know

    Thread Starter jedicolin

    (@jedicolin)

    Hi

    Thank you for your reply.

    I have just done what you said but the message still shows.

    Plugin Author bradvin

    (@bradvin)

    Can you goto FooGallery -> System Info and copy the data that shows and paste it here please

    Thread Starter jedicolin

    (@jedicolin)

    FooGallery version : 1.8.12
    WordPress version : 5.2.3
    Activated Theme : Gold Essentials
    WordPress URL : https://www.colinwallacephotography.co.uk
    PHP version : 7.1.32
    PHP GD : Loaded (V2)
    PHP Open SSL : Loaded
    PHP HTTP Wrapper : Found
    PHP HTTPS Wrapper : Found
    HTTPS Mismatch : None
    PHP Config[allow_url_fopen] : 1
    PHP Config[allow_url_include] : 1
    Thumbnail Generation Test : https://s3.amazonaws.com/foocdn/test.jpg
    Extensions Endpoint : https://raw.githubusercontent.com/fooplugins/foogallery-extensions/master/extensions.json?v=fh$3SBAcIw@V
    Extensions Errors : Nope, all good
    Extensions :
    Extensions Active : Array
    (
    [0] => default_templates
    [1] => foobox
    [2] => foobox-image-lightbox
    )

    Gallery Templates : Array
    (
    [0] => default
    [1] => image-viewer
    [2] => justified
    [3] => masonry
    [4] => simple_portfolio
    [5] => thumbnail
    )

    Lightboxes : Array
    (
    [foobox] => FooBox
    )

    Settings : Array
    (
    [gallery_template] => default
    [gallery_sorting] =>
    [default_gallery_settings] => 0
    [caption_title_source] => caption
    [caption_desc_source] => desc
    [thumb_jpeg_quality] => 80
    [default_crop_position] => center,center
    [language_images_count_none_text] => No images
    [language_images_count_single_text] => 1 image
    [language_images_count_plural_text] => %s images
    [override_thumb_test] => on
    [default_retina_support] => Array
    (
    [2x] => false
    [3x] => false
    [4x] => false
    )

    )

    Active Plugins : Array
    (
    [0] => classic-editor/classic-editor.php
    [1] => clean-and-simple-contact-form-by-meg-nicholas/clean-and-simple-contact-form-by-meg-nicholas.php
    [2] => cookie-notice/cookie-notice.php
    [3] => foobox-image-lightbox/foobox-free.php
    [4] => foogallery/foogallery.php
    [5] => fullwidth-templates/fullwidth-page-template.php
    [6] => google-sitemap-generator/sitemap.php
    [7] => smntcs-google-webmaster-tools/smntcs-google-webmaster-tools.php
    [8] => widget-context/widget-context.php
    [9] => wordpress-seo/wp-seo.php
    [10] => wp-content-copy-protector/preventer-index.php
    [11] => wp-display-header/wp-display-header.php
    [12] => wp-social-sharing/index.php
    )

    Plugin Author bradvin

    (@bradvin)

    thanks for that – all looks in order. When you click the Run Tests from FooGallery Settings -> Images tab, when error does it give you?

    Thread Starter jedicolin

    (@jedicolin)

    Thumbnail Generation Alert!
    There is a problem generating thumbnails for your gallery. Please check that your hosting provider has the GD Image Library extension installed and enabled.
    If thumbnails cannot be generated, then full-sized, uncropped images will be used instead. This will result in slow page load times, and thumbnails that do not look correct.

    Plugin Author bradvin

    (@bradvin)

    No – not the error in the heading of the page.

    When you click the Run Tests button on the setting page, it returns the exact error it had when trying to generate the thumbnail and it is displayed where the button was.

    What is the error you get?

    Thread Starter jedicolin

    (@jedicolin)

    Run Test: Thumbnail generation test ran successfully.

    Thread Starter jedicolin

    (@jedicolin)

    Why has this gallery page https://www.colinwallacephotography.co.uk/mainline-steam/ gone like it has?

    Plugin Author bradvin

    (@bradvin)

    Your page is loading mixed content due to your SSL certificate. The foogallery is not loading.

    If you look at chrome dev tools you will see the mixed content errors.

    It looks like a plugin or your host is no longer redirecting all content to HTTPS

Viewing 10 replies - 1 through 10 (of 10 total)
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