Zoomed in still gives grey screen

P.S. This is with the latest version of your excellent plugin, like the ability to change the icon colour (and even map type) by location but would be even better if we could choose the icon colour by hex code

I looked into markers by color code, but those were very ugly and unclear.
The current markers are the defaults for Leaflet and are separate .png files. See the images folder in the plugin.

I tried to replicate the gray maps om my own live site, but I do not get it. Mine show map tiles. So the only thing I can think of, is either you re zooming too fast and their server can’t keep up, or their servers are too busy.

EDIT: Sorry, I missed the link in the OP.

Sure https://www.downhillonly.com/locations/dho-club-room-steps/

I had a quick look and get the same on my site, 18 & 19 are grey, not a great problem for me as I’m happy with the old default of 17 as maximum.

Just a thought, when watching the network tab at zoom lvl 18 & 19 I don’t see any requests going to the server for the tiles, could be unrelated.

• This reply was modified 5 years, 2 months ago by iamthewebb.

What map tiles are you using? Again. on my live and local sites zooming works to 19.

I just looked in the events lister once I worked out what I was looking for and the plugin is not even trying to load the map tiles, as soon as I zoom out to 17 or lower I see the tiles loading in

Doesn’t matter which map type I select though I have ArcGIS Topomap selected

@david-279, I noticed that the map is wrapped in a div “elementor-shortcode”. How are you displaying the page? I suddenly realized we talked about that two weeks ago.

I gave you a shortcode for a shortcode in another topic. That could be the cause. Please test it by letting EM render the page alone. Just to make sure.

Pretty certain thats not the issue but I’ve just disabled it you can reload and see

As you will note as soon as you zoom out to mag lvl 17 the maps start to load

I have no idea if this is the problem but I saw somewhere (and can’t find it now) that maxNativeZoom: might be important, apparently it won’t display higher than whatever you have that set to

There is no settings maxNativeZoom. Just minZoom, maxZoom and zoomLevel.

What if we bypass EM completely?

function elementor_single_map() {
  global $post;
  $location_id = get_post_meta( $post->ID, '_location_id', true );

  $OSM_Map = isset($location_id) && !empty($location_id) ? Stonehenge_EM_OSM_Maps::single_map( $location_id ) : __('No Location Found', 'events-manager');
  return $OSM_Map;
}
add_shortcode('elementor_single_map', 'elementor_single_map');

Err that gives me a big blank section – I assume I was meant to copy and paste the above as is into my functions.php and then just insert the shortcode [elementor_single_map]

By the way I should mention that the high magnification maps don’t appear in the backend either, sorry that’s probably important, in the previous release they went up to 18x but went grey at 19x is there something you altered in this version that might have an effect there ?