System information to help plugin authors

  • Hi Guys,

    I recently released a plugin called system information.

    I wrote that plugin because in the last few months I have been struggling in providing support to some of the users of my other plugins. Some of them are not savvy enough to be able to provide me detailed information on their configuration. So, with the plugin, they just have to copy/paste in an email what’s in the text box and I know everything I need to know to be able to figure out the problem they are experiencing with my plugins.

    As that plugin has been invaluable to me, I would like to help other plugin authors by including the information that they need to support their users.

    What kind of information would you like to see there?

    Cheers,
    Joe

Viewing 2 replies - 1 through 2 (of 2 total)

  • Brilliant idea! Just downloaded a copy of the plugin to play with but in the meantime…

    Do the WP details show:
    – permalink structure
    – front page settings
    – inactive as well as active plugins. (I’ve come across quite a few case of inactive plugins causing problems)
    – WP version number (this gets hidden in admin when there’s an active upgrade notice, unfortunately)

    I’m probably asking for the Holy Grail here but is there anyway of listing what js (outside of the standard WP scripts) is currently active and where it’s coming from? That has to be at the root of many plugin “conflicts”.

    Thread Starter philippe

    (@ppaquet)

    In version 1.0 you get:

    • Server (software, name, address, port)
    • PHP (version number, module list with version number)
    • WordPress (version number, everything you get through bloginfo)
    • Current theme (name, version)
    • Plugins (name, active or not, version, URI)
    • Hooks (tag, priority, function called)

    With the version I’m working on, you get:

    • Server (Operating system, Software, Hostname, IP address, Port, Document root)
    • PHP (version number, module list with version number)
    • MySQL (version number, Disk usage (data), Disk usage (index), Maximum packet size, Maximum number of connections)
    • MySQL variables (all of them)
    • WordPress (version number, everything you get through bloginfo)
    • Current theme (Author, Description, Name, Status, Template, Title, Version)
    • Plugins (name, active or not, version, URI)
    • WordPress constants (all of them expect login, password, nonce, authen, etc…)
    • Hooks (tag, priority, function called)

    I’ll add the permalink structure and the front page settings ??

    I’m not sure if I can add much client information to the dump (expect what the server knows). I’ll investigate as it’s a really good idea.

Viewing 2 replies - 1 through 2 (of 2 total)
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