• Hi OceanWP!

    So recently my instagram feed stoped working. Its getting the text from instagram, but the pictures are not there?

    The weird thing is, when i use another instagram i will get the pictures normally.

    What do i do here?
    -Thanks!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Can you please try to disable the lazy load feature to troubleshoot the issue? Also, try to disable other plugins one by one to check for a possible conflict.

    Thread Starter simonstrandskov

    (@simonstrandskov)

    Hi Amit,

    I tried – but it didn work.
    I could not fint Lazy load feature anywere though?
    – Again, so weird that if i put in another instagram account – there is no problem?

    Try to disable the WPSmush-it plugin and other cache/performance plugins if you have to troubleshoot the issue.

    Could you solve it ??? I have the same problem.
    Create a copy of my site, leave only OceanWP plugins but I still have the same problem.

    I have nothing active or images or caches or anything.

    The strangest thing in my case is that I put any other instagram and it shows me things well, when I place mine it is always the same without images, only words.

    • This reply was modified 5 years, 2 months ago by glew.

    Instagram is gradually restricting the use of its public API key due to general misuse and privacy policies (totally OceanWP unrelated), which means all users will be affected by this change by 2020. Find more info on the topic here: https://www.instagram.com/developer/

    You can create a new IG feed in Elementor using our Instagram Elementor widget which uses tokens (Theme Panel – My Library), and insert it on your website using Ocean Hooks or shortcodes via Text widgets.

    Generate your access token using the following link: https://oceanwp.org/instagram/

    Make sure that Disable implicit OAuth is unchecked in your API client settings.
    Add the following URL https://oceanwp.org/instagram/ as a redirect uri in your API client settings.

    You can find detailed instructions on how to get the Instagram access token here: https://docs.oceanwp.org/article/487-how-to-get-instagram-access-token

    I understand what you say but there is something that is not correct in what you propose.

    On my page after some update the images of “my” instagram stopped working.

    Now if in the instagram widgets I put the instagram of Nike, adidas, the instagram of anyone other than the emio, it works perfect.

    For what you tell me then instagram has only blocked my instagram to use in wordpress and the rest of instagrams not ???

    On the other hand to prove that you are totally wrong.

    I create a clean installation of WordPress, install oceanWP, put the instagram widget, put my instagram and there it works.

    Obviously I cannot install my site from 0. but that there is an error in his theme is more than clear and I am not the only one.

    To all who comment on this error happens with their own instagram.

Viewing 6 replies - 1 through 6 (of 6 total)
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