Product short description html is not supporting

  • Resolved vshashi05

    (@vshashi05)


    5 years, 6 months ago

    I am not able to add/update a products with html tags in products short description in woocommerce 3.7.0. And I have also tried with older versions.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @vshashi05,

    To test this out, I created a product on my development site and added HTML into the “text” tab of the short description. After that I published the product and check to see if the HTML was stipped out. It remained in the description and was rendered correctly on the front-end of the site.

    HTML

    If you don’t see the “text” tab for the description, make sure it hasn’t been disabled via a plugin or some other method.

    If the text tab is there, but the HTML is being stripped out, try temporarily disabling all plugins except for WooCommerce and see if it works then. Should it still not work, could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here.

    Let me know how it goes.

    Cheers

    Hi @vshashi05,

    It’s been a while since we heard from you, so I’m marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please let open up a new topic and we’ll be happy to help out.

    Best

Viewing 2 replies - 1 through 2 (of 2 total)
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