can’t update WordPress although I’m in the right php version (7.3)

  • I’ve updated my website to php 7.3 with my client server.
    But i can’t still update my WordPress page

    This is the message on my Updates Page in WordPress :

    “An updated version of WordPress is available.
    You cannot update because WordPress 5.2.2 requires PHP version 5.6.20 or higher. You are running version 5.5.38.”

    Does anyone know what happens ? What i should do to succeed the update ?

    Thanks for your help !
    Francesco

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Does your .htaccess file specify PHP 5.5?

    How did you update PHP?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    As you can see, your web server is connected to PHP 5.5 by inspecting its responses:

    Cache-control: private
Content-Encoding: gzip
Content-Type: text/html; charset=UTF-8
Date: Sun, 18 Aug 2019 14:34:18 GMT
Link: <https://mokroie.com/wp-json/>; rel="https://api.w.org/"
Link: <https://mokroie.com/>; rel=shortlink
Server: Apache
Set-Cookie: SERVERID105614=142010|XVlh7|XVlh1; path=/
Transfer-Encoding: chunked
Vary: Accept-Encoding
X-IPLB-Instance: 29585
X-Powered-By: PHP/5.5
    Thread Starter francescomk

    (@francescomk)

    How did you update PHP?
    => https://docs.ovh.com/fr/hosting/configurer-le-php-sur-son-hebergement-web-mutu-2014/
    With this tutorial on my server that i apply, the result is that they tell i’m on php 7.3 now

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    You may have PHP 7.3 *installed* but your HTTP server is not using it.

    Again, what’s in your .htaccess file?

    Is this a VPS? If so, did you restart apache/httpd after updating PHP?

    This is not a WordPress issue, it’s a server config problem.

    Thread Starter francescomk

    (@francescomk)

    As you can see, your web server is connected to PHP 5.5 by inspecting its responses:
    Ok thank you very much for your expertise Steve, i’m going to write them what you checked and wrote to me

    Thread Starter francescomk

    (@francescomk)

    Hello Steve,
    i’m back
    sorry for the delay

    “what’s in your .htaccess file?”
    => Sorry I don’t understand, could you tell me how to check and how to update then… ?

    Thread Starter francescomk

    (@francescomk)

    Maybe this tells you something :

    FTP File
    .htaccess :
    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    OK, so it’s not .htaccess. You’ll need to contact your host.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘can’t update WordPress although I’m in the right php version (7.3)’ is closed to new replies.