Plugin Sharing Problem
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Hello,
when I purchased the Plugin, I ran into two issues. Issue #1 was that when I was sharing to Pinterest or Facebook it would redirect to an India site and would show this in the URL. Issue #2 was that when sharing to PT or to FB, the pictures shared would duplicate with each sharing. So, for example, I would share one post, then go back in and share the same post again the picture would be there twice, then the next time the picture would be there three times.
I raised a support ticket, and Alex was assisting me almost right away.
My support ticket was forwarded to the developers and the first issue was identified right away as a coding error. This error was fixed within a short time. Issue #2 took a few more days to complete by the developers. After providing a detailed video on what the problem was, they were able to correct the coding and now sharing is a breeze. I want to say a huge Thank you to Alex who stayed in constant communication with me and to the Developers for their persistent work on getting both issues resolved in a short time. I love the Plugin and would buy it again at any time. Great Support and great Communication. Thank you so much.
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