• Hello,
    When i post any article using media from already uploaded images, thumbnails are working fine,
    but when i use url (Image from other’s website), thumbnail is showing broken,

    i checked the src link in the browser by inspecting the background code, it is not reffering to the upload folder.

    the src link it is reffering is: If you click here, it will return status as 404 which lead to file not found

    and normally when i chose media from already uploaded images, it is reffering path to upload directory: if you click here it will display the thumbnail image

    I tried all possibilities, even i have trried Force Regenerate Thumbnails plugin, it has not worked for me.

    As per my understanding it is taking wrong src path for displaying thumbnail (it is not reffering upload directory)
    and manually if i check the upload directory that image is availble in the directoy.
    Thumbnail Image:Image Thumbnail is available in Upload folder

    I tried debugging(Finding) code in plugin editor, to know what actually it is taking source path for displaying url image, but i couldn’t able to understand the Data flow of plugin.

    I am stucked with this issue by so many days.
    Any help is much appriciated

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Content Views

    (@pt-guy)

    Hi there,
    Thank you for contacting us.

    The lite version supports only the core buit-in Featured image (in Media Library, or upload at the time of settings featured image).

    Using external image URL as Featured image (by a third party as theme or another plugin) is not supported.

    The Pro version supports both core and custom Featured image (from a third party, image in post content, image in custom field,…).

    Best regards,

    Thread Starter pradeepyenkuwale

    (@pradeepyenkuwale)

    @pt-guy
    thanks for the reply,

    it used to work before,

    by few days it is not working.

    i have old backup of my website and if am running it in localhost
    it is displaying thumbnail from url image.

    if i click particular article(or Post), i can able to see featured image in the single view mode.

    Plugin Author Content Views

    (@pt-guy)

    Hi there,
    There were no changes in our free plugin recently, so if it worked for you before, it should continue to work. Besides moving from localhost to public, did you do any other changes (about theme, plugin, code) which can cause the issue?
    Also, which plugin are you using to set external image as thumbnail?
    Best regards,

    Thread Starter pradeepyenkuwale

    (@pradeepyenkuwale)

    Hello @pt-guy
    Sorry for delayed reply,

    i have not changed any plugin code,
    i have just navidated through the code (Not changed plugin code).

    for setting external image i am using BP Site Post

    using BP Site Post i am posting the articles

    you can see userform for posting an article Here

    any help will be appriciated

    Thank you ??

    Thread Starter pradeepyenkuwale

    (@pradeepyenkuwale)

    Hello @pt-guy

    I found the solution for my problem but not completely,

    still for some articles thumbnail is missing, if I see the code in the browser it is not considering the image from the post as thumbnail and found this issue as strange.

    I have unchecked Disable responsive image of WordPress checkbox in display settings in Thumbnail section, this has worked for some articles on my web page

    but still, as I mentioned in my thread, it was taking the wrong image source path,

    after unchecking the Disable responsive image of WordPress option for few articles it is taking image src path as (Unknown)

    I hope I am able to explain to you my issue,

    Please reply to me if I have to give more description of my problem.

    Thanks ??

    Thread Starter pradeepyenkuwale

    (@pradeepyenkuwale)

    Any solution Please?

    Plugin Author Content Views

    (@pt-guy)

    Hi there,
    Were all posts here https://studiumbook.com/articles/ created by a same way?
    If so, the problem should be caused by the broken data/image of specific posts. Because our plugin succesfully shows images of other posts.

    I checked most of missing-image posts on your page, and our plugin actually got image URL. For example:
    The post “Principles of Metallurgy (chemistry)” has this image URL:
    https://i2.wp.com/studiumbook.com/principles-of-metallurgy/1566815199_-115×65.jpg/

    You should check the posts with missing image, to confirm if the uploaded image was broken or not, also compare with working posts to find any wrong things.

    Best regards,

    Thread Starter pradeepyenkuwale

    (@pradeepyenkuwale)

    Hello @pt-guy ,

    Thanks for your response,
    i have checked my images and they are not broken,
    if you could see “Heat (Physics)” Article, the src path it has taken is (unknown),
    and when i open Heat (Physics) Article i can able to find the image in my Article body
    and i checked my Upload Directory too, the image is available in the respective directory

    Thanks ??

    Plugin Author Content Views

    (@pt-guy)

    Hi there,
    Thank you for your reply.

    Our plugin processes all posts in the same way.
    If it works for most of posts, there are something wrong with some posts.

    The image is shown in content doesn’t mean the post has featured image.

    That can be caused by the plugin which you used to create/submit the post, or the impact of Jetpack plugin which you are using to host images.

    Troubleshooting third parties plugin is out of our support for lite version.
    Please upgrade to Pro version so our technical team member can support you further.

    Or the easiest way for you is setting featured image for any posts which thumbnail is missing.

    Best regards,

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Post Thumbnails are broken, which is chosen from URL’ is closed to new replies.