Admin updates appearing with big delay

  • Resolved gbenoit

    (@gbenoit)


    5 years, 4 months ago

    On this page, I made an update on the admin site (I changed the text) yesterday morning. Today morning, the text change still doesn’t appear on the website, though I erased the cookies and navigation data of my browser. In the past I already had this problem where I had to wait a few hours before the changes appear. But now it is longer and I am afraid it won’t appear at all.
    I really want to understand the reason for this delay (very troublesome when we need to fix important things) and solve it.

    If I must give more info on my WP admin site, pls let me know.
    Thank you in advance for your help.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator t-p

    (@t-p)

    This may be a cache issue. Try:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches. Not just your browser, but any op cache or content network cache as well such as Cloudflare. If you are using SiteLock, manage your caching there.
    – Flushing Managed host caches. Managed WP hosting often has special caches. If your host has a “Purge Varnish” or “Flush Memcache” tool, try that. You can ask your provider to flush memcache and Varnish for you if necessary.

    Thread Starter gbenoit

    (@gbenoit)

    Thx for the tips.
    I tried but it didn’t work.
    I flushed the browser cache, I flushed with the OS disk clean up the internet temporary files and the temporary files. And I flushed the WP Super Cache.

    I think I missed something. I want to try “Purge Varnish” or “FlushMemcache”. Must try it myself (no support from provider). Are these pluggins I can install and operate ?

    Moderator t-p

    (@t-p)

    You should be able to install them. See https://www.wpbeginner.com/beginners-guide/step-by-step-guide-to-install-a-wordpress-plugin-for-beginners/

    For further assistance on those plugins, please post in that plugin’s dedicated forum via its page in the Plugin Repository so the plugin’s developers and support community can help you with this.

    Thread Starter gbenoit

    (@gbenoit)

    Actually, my website still won’t show the changes made in the WP admin site. I check the website in other PC and still not showing. So I think it is not a problem of cache.
    The change I made in the WP admin is a text located at a special group we called “product line up”, inside a taxonomy group called “lens type”, inside one “taxonomy” (I am not sure of the words because I have Japanese version of WP). Anyway these changes won’t show on the website, and for this kind of text, contrary to normal fixed pages, I have no “preview button”.
    What could be the reason for not showing the updated text ever ?

    Do you have try to update your WordPress? Some like this issue caused by the WordPress update, for example if any caching plugin not compatible.

    Thread Starter gbenoit

    (@gbenoit)

    Today, I solved my problem. The changes I made on my admin site was actually not at the correct place. I don’t know why (the IT agency created it) but for some of our website pages, in the admin site, the special group is full of text which are also written inside some fixed pages. I made the changes in the special group, but I had to make them in the fixed pages. I got it and it worked.

    But thank you for your advice anyway, that may help other users.

    • This reply was modified 5 years, 4 months ago by gbenoit.
    Moderator t-p

    (@t-p)

    Glad it’s sorted ??

Viewing 7 replies - 1 through 7 (of 7 total)
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