Wrong email campaign being sent

  • My users are getting emails when they are not supposed to. It seems that the wrong email campaign is getting triggered. I have several different email campaigns, each for posts being created in separate post categories, however users are getting emails regardless of which category is posted in. The text in the email reflects the incorrect email campaign as well.

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  • Hi,

    Sorry to hear that. It shouldn’t happen.

    Can you please check once again with Post categories and the Post Notification which you have created. Because, we tried to reproduce this issue with different combinations but it’s working as expected.

    Please contact us with reference to this thread. We will take a look into this issue.

    Thread Starter nkubz

    (@nkubz)

    I double checked everything and it is still not working. I submitted a contact-us-form.

    Thanks.

    Hi Malay

    I have the same issue.
    I have two formas, and two campaigns (different language) and thay are submited alway togheter.

    All sims to be ok in the setting, or at list I don’t find the problem.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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