Jamed backup

  • Resolved albertramsbottom

    (@albertramsbottom)


    5 years, 8 months ago

    My backups worked until the 14/06 but are now jammed.

    I have pressed the cancel button and it just says

    Database Size:763.11MBFile Size:5.21GB Total Size
    The backup will be canceled after backing up the current chunk ends

    But doesnt release the failure? I know it is very large. My other smaller site works just fine

    Cheers

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support nicholas2019

    (@nicholas2019)

    Thanks for your feedback.

    The issue you encountered may be caused by wp-cron not working. Could you provide us with a temporary admin account and the login page URL of your website via Contact Us page? So that we can perform the plugin in real backup environment to know what is happening. Thanks in advance.

    • This reply was modified 5 years, 8 months ago by nicholas2019.
    Thread Starter albertramsbottom

    (@albertramsbottom)

    I have a VPS digital Ocean droplet with 4GB RAM 4 core processor with 1GB ram dedicated to wordpress and 512MB for your plugin.

    Wordpress itself rarely goes about 25% Ram usage

    If there are php requirements I can send you the log

    Cheers

    Thread Starter albertramsbottom

    (@albertramsbottom)

    Just sent it using streetdecals.co.uk

    Cheers

    Plugin Support nicholas2019

    (@nicholas2019)

    Thanks, we received the debug information.

Viewing 4 replies - 1 through 4 (of 4 total)
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