Failed Transacation Re Try / Pay again

  • Currently the order status being set makes it so someone who enters the wrong credit card can not try again.

    You are left with a something like:

    ”
    This order’s status is “Completed”—it cannot be paid for. Please contact us if you need assistance.”

    or This order’s status is “Processing”—it cannot be paid for. Please contact us if you need assistance.”

    does the user have to go through the whole order setup process again?

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  • Thread Starter altoscameron

    (@altoscameron)

    More info: in the order window under notes | Order status changed from Failed to Completed.

    Plugin Author Design Team

    (@bngdesign)

    @altoscameron

    Thanks for the additional information. I will get this on my list so I can take a look at how the failed payment section works and plan an update.

    Nate
    BNG Design

Viewing 2 replies - 1 through 2 (of 2 total)
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