• Resolved g-man-jones

    (@g-man-jones)


    Hi, we have purchased the plugin previously.

    We updated to v1.1.5 from 1.1.4 and now the plugin doesn’t work.
    If I load the media library it just looks like normal wp-media library.
    There are no console errors.
    I turned on both the plugin and WP ‘Debug mode’ and do not see any info.

    Tried turning off other plugins ..

    Not sure what to do next, please help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter g-man-jones

    (@g-man-jones)

    Hmm ok, so when i pressed update plugin – it installed 1.1.5 ..

    But when I went to my Envato account, I found ‘wp-media-folders’ v1.2.2 there for me, which i installed and it works…

    So are there two plugins kicking around with exactly the same name ? Or is it a licencing thing? Bit confused here.

    Plugin Author dbarrere

    (@dbarrere)

    Hi,

    You are trying to update a plugin bought on Envato.
    It’s a completly different plugin. I’m not affiliated at all with Envato and this plugin is completely free.

    There is something wrong in your Envato’s plugin if it installs an update from the WordPress Repository instead of their own repository.
    You should contact Envato to get supports for this other plugin.

    Best regards

Viewing 2 replies - 1 through 2 (of 2 total)
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