jetpack and ios help

  • Resolved jthompsonjr

    (@jthompsonjr)


    5 years, 8 months ago

    I have an online store set up with Woocommerce. I’ve installed the WooCommerce
    for IOS app but it’s not working. It’s showing the address as
    shop.ffr.qhl.mybluehost.me on the app. I believe the address should be
    ffr.qhl.mybluehost.met/order-online (Not sure if that’s correct, but that’s the link to my online store ). I had it working before on a different iPad.

    Any way to test and/or change that link?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    Hi @jthompsonjr,

    When you connect to the WooCommerce app, the address that you will see is the main domain – not directly the link to the shop page. So, if your WordPress site lives at https://ffr.qhl.mybluehost.me/ – regardless of what the shop page is – that is the address that you will see when connecting the app.

    You mentioned that the app isn’t working, but not many details about what happens exactly after you connect, or what part is broken. I’d encourage you to contact support for the app (right from the app head to Settings > Help & Support > Contact Support) and provide as many details as possible about the behavior you are seeing, or the functionality that is broken. The team will be able to help get you started with the app connection!

Viewing 1 replies (of 1 total)
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