• Resolved richesnrags

    (@richesnrags)


    Hello, I created a feed uploaded it to bing and another to google and both worked fine until I noticed the price was a little higher than the sale price. I read some support threads and found that it is adding tax to the total so I went in and switched the price field to sale price excl. VAT and the pricing was correct in the xml file. But when google downloaded the new feed results all of them failed with error Unsupported currency in attribute: price. So I downloaded the error report from google and the value given was this "Value=599.95" does that look right for the price? I am using the latest version of the plugin and have the feed setup for xml I also tried with and without USD in the prefix for price either way produced the same result. The Bing feed also failed saying the price field is required.

    so the question is how do I create a feed that does not include tax in the price and works when I upload it to bing or google

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  • Thread Starter richesnrags

    (@richesnrags)

    I think I fixed it. for some reason when I put USD in the prefix it saved but did not apply to the feed so I went back in to settings and selected price excl. vat saved then selected sale price excl. vat again and saved. this time when I refreshed the feed it had USD in front of the price. it was accepted by google so if I run into any errors after it processes i’ll report back.

    Assuming the issue at hand really has been solved I am going to close this topic for housekeeping reasons.

    Don’t hesitate to reach out again whenever you need our support.

    All the best,
    Eva

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