Forms are getting disappeared

Hello @thewasimofficial,

Issue #1: Suddenly the contact forms are getting disappeared from the front end of the page and after spending some time to research I get to find that whenever I deactivate the Husle plugin from the same developer then the problem is getting solved, which means it’s conflicting with the Husle plugin.

I’m sorry about this issue. This is known bug and our developers are working on fixing this issue.

Issue #2: International mobile number fields is always showing “Please enter a valid phone number” even if someone enters the correct number and other fields were also not working and were asking to enter a value thus I enter the value from the backend.

Can you export your form so I could test it? I have checked on my lab site and I wasn’t able to spot any issues with the phone filed.

kind regards,
Kasia

Hi Kasia,

Issue #1: It seems like the problem is not resolved yet, could you please tell me what is the current status?

Issue #2: Here it is:

{"type":"form","data":{"fields":[{"id":"name-1","element_id":"name-1","form_id":"wrapper-1511347711918-1669","type":"name","cols":12,"required":"true","field_label":"Enter Your Name","placeholder":"E.g. John","prefix_label":"Prefix","fname_label":"First Name","fname_placeholder":"E.g. John","mname_label":"Middle Name","mname_placeholder":"E.g. Smith","lname_label":"Last Name","lname_placeholder":"E.g. Doe","conditions":[],"wrapper_id":"wrapper-1511347711918-1669","multiple_name":"false"},{"id":"email-1","element_id":"email-1","form_id":"wrapper-1511347712118-1739","type":"email","cols":12,"required":"true","field_label":"Enter Your Company Email","placeholder":"E.g. [email protected]","validation":true,"validation_text":"","conditions":[],"wrapper_id":"wrapper-1511347712118-1739","validation_message":"Please enter a valid email address"},{"id":"phone-1","element_id":"phone-1","form_id":"wrapper-1311247712118-1194","type":"phone","cols":12,"required":false,"field_label":"Enter Your WhatsApp Number","placeholder":"E.g. +1 3004005000","validation":"true","validation_text":"","conditions":[],"validation_message":"Please enter a valid phone number","phone_validation_type":"international","wrapper_id":"wrapper-1311247712118-1194"},{"id":"select-2","element_id":"select-2","form_id":"wrapper-9677-9545","type":"select","options":[{"label":"Website Design & Development","value":"1","default":true},{"label":"Website Maintenance","value":"2","default":false}],"cols":12,"conditions":[],"value_type":"single","field_label":"Select A Service","required":true,"wrapper_id":"wrapper-9677-9545","search_status":"enable"},{"id":"textarea-1","element_id":"textarea-1","form_id":"wrapper-278-2912","type":"textarea","cols":12,"required":true,"field_label":"Describe Your Message","placeholder":"Enter your message...","input_type":"paragraph","limit":"180","limit_type":"characters","conditions":[],"wrapper_id":"wrapper-278-2912","required_message":"Please provide your project details"}],"settings":{"pagination-header":"bar","formName":"Click Pop Up Free Consultation","version":"1.7.0.1","form-border-style":"none","form-padding":"","form-border":"","fields-style":"open","validation":"server","form-style":"default","enable-ajax":"true","submission-behaviour":"behaviour-thankyou","thankyou-message":"<p>Thank you for contacting us, we will be in touch shortly.</p>","submitData":{"custom-submit-text":"Send Message","custom-invalid-form-message":"Error: Your form is not valid, please fix the errors!"},"validation-inline":"1","form-expire":"no_expire","use-admin-email":"true","admin-email-title":"New Form Entry #{submission_id} for {form_name}","admin-email-editor":"You have a new website form submission: <br/> {all_fields} <br/>---<br/> This message was sent from {site_url}.","admin-email-recipients":["[email protected]","[email protected]"],"form-padding-top":"0","form-padding-right":"0","form-padding-bottom":"0","form-padding-left":"0","form-border-width":"0","form-border-radius":"0","cform-label-font-family":"Roboto","cform-label-custom-family":"","cform-label-font-size":"12","cform-label-font-weight":"bold","cform-title-font-family":"Roboto","cform-title-custom-family":"","cform-title-font-size":"45","cform-title-font-weight":"normal","cform-title-text-align":"left","cform-subtitle-font-family":"Roboto","cform-subtitle-custom-font":"","cform-subtitle-font-size":"18","cform-subtitle-font-weight":"normal","cform-subtitle-text-align":"left","cform-input-font-family":"Roboto","cform-input-custom-font":"","cform-input-font-size":"16","cform-input-font-weight":"normal","cform-radio-font-family":"Roboto","cform-radio-custom-font":"","cform-radio-font-size":"14","cform-radio-font-weight":"normal","cform-select-font-family":"Roboto","cform-select-custom-family":"","cform-select-font-size":"16","cform-select-font-weight":"normal","cform-multiselect-font-family":"Roboto","cform-multiselect-custom-font":"","cform-multiselect-font-size":"16","cform-multiselect-font-weight":"normal","cform-dropdown-font-family":"Roboto","cform-dropdown-custom-font":"","cform-dropdown-font-size":"16","cform-dropdown-font-weight":"normal","cform-calendar-font-family":"Roboto","cform-calendar-custom-font":"","cform-calendar-font-size":"13","cform-calendar-font-weight":"normal","cform-button-font-family":"Roboto","cform-button-custom-font":"","cform-button-font-size":"14","cform-button-font-weight":"500","cform-timeline-font-family":"Roboto","cform-timeline-custom-font":"","cform-timeline-font-size":"12","cform-timeline-font-weight":"normal","cform-pagination-font-family":"","cform-pagination-custom-font":"","cform-pagination-font-size":"16","cform-pagination-font-weight":"normal","form_status":"publish","honeypot":"1","use-user-email":"","form_name":"Click Pop Up Free Consultation","admin-email-reply-to-address":"","redirect-url":"https://agency.nixupken.com/thanks/","use-autofill":"","poll-padding":"custom","poll-border":"custom","use_donotcachepage":"1","use_ajax_load":"1","autoclose":"1","autoclose-time":"15"},"client_id":null},"status":"publish","version":"1.7.0.1"}

• This reply was modified 5 years, 5 months ago by Jan Dembowski.
• This reply was modified 5 years, 5 months ago by Jan Dembowski. Reason: Formatting

@thewasimofficial that much data doesn’t really work here in the forums. Please consider using a service like https://pastebin.com/ and share the link to that paste instead.

Hello,

I don’t know what happened but the problems are now resolved automatically, I think that the plugin owner has fixed the issue.