Don’t show thumbnails in videos catalog, portfolios and website

Hello @ecabelo,

Can you please check for us if you have any errors in the Javascript console?

PS : I have just checked your website, and the shortcode is not well displayed, did you deactivate the plugin?

Regards,
Younes

Hi From Barcelona.

I Have the same problem. In the new wordpress version 5.2.1 is impossible to see the YouTube video thumbnails.
But, curiously, I can see Vimeo video thumbnails!!
Thanks for your help

Hello @audioartestudi,

Do you have any error in the Javascript console?

Are you able to see the thumbnails in other sections of the plugin (catalog or gallery edit)?

Regards,
Younes

Hi again.

No. I updated wordpress two days ago and the YouTube tumbnails dissapeared!
Curiously not Vimeo Thumbails

I testd in all my navigators, Chrome, Firerfox, Explorer, Safari… No thumbnails!

Thanks

Hello,

Thank you for reporting this issue, we’ll be releasing an update shortly to address it.

We’ll keep you updated.

Regards,
Younes

Hello,

We have just made the update available with the Youtube fix. You’ll also find a refresh button to reload all Youtube videos in your catalog.

We hope this helps with both issues, please keep us updated.

Regards,

Amazing! Sucsess.

The first part is completed.
But unfortunately I can’t create video cataloges in the other sites of my multisite!

I have three more sites, identicaly as the firts one that i send the link above, but in three diferent lenguages.

Why i can’t create videocataloges in this sites?

Thank you Majba.

Hello @audioartestudi,

Perfect, we have just responded to you on the other post about your other issue.

Have a great day.

Younes