Unsubscribe link doesnt works

  • Resolved tonyml

    (@tonyml)


    5 years, 5 months ago

    Hello, first at all thank you for the plugin.
    I have an issue, I have a custom newsletter dedicated page and has only the [newsletter] shortcode, also I have a custom Profile page and added the link to unsubscribe {unsubscription_confirm_url}. The problem I faced is when I clink on unsubscribe link doesnt do anything, page not found. The url looks like: https://mywebsite.com/custom_profile_page/{unsubscription_confirm_url}. What Im doing wrong. Thanks in advance

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    You need to enter the profile page from a newsletter {profile_url} link otherwise there is no way to associate a subscriber.

    Stefano.

    Thread Starter tonyml

    (@tonyml)

    Hello, I think I have not understood correctly or I have not explained myself well. I have a profile page that can be reached through an email with the code <p>Change your profile</p> (it’s the default one) , this code redirects me to the profile page and it works correctly (I can make changes to profile and it works right), this profile page is a customized page that I did inserting the code [newsletter_profile] (can not insert the code {profile_url } since {} are used for emails. The problem is in customized profile page I inserted the shortcode {unsubscription_confirm_url} and it does not work since it is {} working from an email.

    Which would be the shortcode with [] equivalent to {unsubscription_confirm_url} to insert it in my custom profile page. (I was reading the documentation and did not find it).

    Plugin Author Stefano Lissa

    (@satollo)

    So, it could be a bug of custom profile page. How did you create it?

    Stefano.

    Thread Starter tonyml

    (@tonyml)

    I created as everybody, adding a new page in wp dashboard. For information I have VPS with Nginx, MySQL8, PHP7.3 . But you now shortcodes in page with { } doesnt works so I need shortcode with [ ] for a page with unsubscription_confirm_url

    Plugin Author Stefano Lissa

    (@satollo)

    Hi, the {unsubscription_…} tag work ONLY in messages you can configure in the admin side of newsletter not inside a generic page. If you created a profile page, the content of that page is generated by [newsletter_profile] and the text should be configured on our profile panel.

    Stefano.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Unsubscribe link doesnt works’ is closed to new replies.