Elementor bug issue

  • Resolved luciche

    (@luciche)


    5 years, 5 months ago

    Hi, is there a known bug issue with elementor? I’m using the same shortcodes on:
    1. clasic wordpress editor page
    2. elementor page

    Example shortcode with issues:
    [gfchartsreports count_answers="1" gf_form_id="36" gf_entry_id="last" group_fields="1" colors="#19bf05,#ED6D62,#018fde,#82483c" include="67,68" type="bar" tooltip_style="SUM" height="350px" gf_entry_id="{entry_id}" chart_js_options="legend: {display: false}"]

    On the clasic wordpress page every chart works, but on the elementor page some charts display different values. Again, the shortcodes used are identical,copy-paste, in both pages.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author maxicharts

    (@maxicharts)

    Hi @luciche ,
    Can you please send us links towards both pages, in order to see if any console error ?
    Cheers

    Thread Starter luciche

    (@luciche)

    Sure.
    Here is the form that leads to a clasic page result:
    https://notariate.ro/calculator-salariu-test-clasic/

    and here is the same form that leads to an elementor page:
    https://notariate.ro/calculator-salariu-elementor/

    As you’ll see, the issue is only with the bar charts on the elementor page, it shows a different amount for the fields 67(Salariul tau Brut) and 69(Salariul tau Net). Again, both clasic and elementor page use the same shortcodes for the 2 bar charts:

    [gfchartsreports count_answers="1" gf_form_id="37" gf_entry_id="last" group_fields="1" colors="#19bf05,#ED6D62,#018fde,#82483c" include="67,68" type="bar" tooltip_style="SUM" height="350px” gf_entry_id="{entry_id}" chart_js_options="legend: {display: false}"]

    and

    [gfchartsreports count_answers="1" gf_form_id="37" gf_entry_id="last" group_fields="1" colors="#19bf05,#ED6D62,#018fde,#82483c" include="69,70" type="bar" tooltip_style="SUM" height="350px” gf_entry_id="{entry_id}" chart_js_options="legend: {display: false}"]

    please let me know, thanks

    • This reply was modified 5 years, 5 months ago by luciche.
    Plugin Author maxicharts

    (@maxicharts)

    Hi @luciche ,

    Sorry for the delay, but it is a bit difficult to try to debug like this, could you make a minimal test case, with only one shortcode please ? And send us the log for each technique, with or without elementor ?

    Thank you very much.

    Thread Starter luciche

    (@luciche)

    No worries, I solved it. The issues was with some parameters sent by another plugin. Thanks

    Plugin Author maxicharts

    (@maxicharts)

    Great!
    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
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