Can’t update WordFence pplugin

  • Resolved jdkrausert

    (@jdkrausert)


    5 years, 9 months ago

    Hi there,

    I’m trying to update the Wordfence plugin, but I get an error message. I’ve never seen this before. The message says:

    “An error occurred while updating Wordfence Security: Could not copy file. wordfence/images/back_disabled.jpg”

    Any suggestions would be great! Thanks!

    Jason

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  • Plugin Support wfscott

    (@wfscott)

    @jdkrausert

    Were you able to successfully update? These errors tend to be permissions issues, though it could be another temporary issue on the server. You also could remove the plugin and try re-installing it if the update will still not go through. If that doesn’t work, I would recommend reaching out to your host for them to check the permissions.

    Please let me know if you have any questions.

    Scott

Viewing 1 replies (of 1 total)
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