Pro version: Does NOT work and absolutely NO support/refund so far

  • Unfortunately I have to say I bought the Pro version of this plugin 2 times. The first time it worked well but the license expired; after the renewal about 1 year later, the problems started. The standard enquiry form does not even send. I contacted “customer support” 8 times between 26-04 and 07-05… NO HELP. Only a couple of random replies from different people but no real support at all. Online customer support chat goes offline the minute you begin talking about a problem.

    Now, I have kindly asked for a refund for over 1 week ago and again NO REPLY whatsoever… I am starting to think my money has gone lost in Mumbay… ??
    Lesson learned.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WisdmLabs

    (@wisdmlabs)

    Hi there,

    I am Saket, the Product Manager for Wisdm Product Enquiry Plugin at WisdmLabs. It’s really unfortunate that you had to go through the discomfort. We’re apologetic for the unpleasant experience. Kindly get in touch with me with your issue and details, and I assure you of a rapid response and resolution of your problem asap. Kindly reach out to me at my email:[email protected].

    Thread Starter leica1980

    (@leica1980)

    Dear Saket, thank you for your reply to my comment. Unfortunately, your help has come a week too late. I already received the refund, which I am happy with.

Viewing 2 replies - 1 through 2 (of 2 total)
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