• Resolved docero

    (@docero)


    I’ve activated the plugin and no fields are showing up. Just the labels and the button:

    Card Number
    Expiry (MM/YY)
    Card Code
    Card Postal Code

    The code for the field elements are not being generated:

    <span class=”wpep-form-control-wrap”>
    <fieldset class=”wpep_container” id=”wpep_container”>
    <legend>Credit Card</legend>
    <div class=”messages”></div>
    <div class=”wpep-field”>
    <label for=”wpep-card-number”>Card Number</label>
    <div id=”wpep-card-number”></div>
    </div>

    <div class=”wpep-field date”>
    <label for=”wpep-expiration-date”>Expiry (MM/YY)</label>
    <div id=”wpep-expiration-date”></div>
    </div>

    <div class=”wpep-field cvv”>
    <label for=”wpep-cvv”>Card Code</label>
    <div id=”wpep-cvv”></div>
    </div>

    <div class=”wpep-field”>
    <label for=”wpep-postal-code”>Card Postal Code</label>
    <div id=”wpep-postal-code”></div>
    </div>

    <div class=”wpep-field amount” style=”display: none;”>
    <label for=”wpep-postal-code”>Amount</label>
    <input type=”number” readonly=”” value=”100″ class=”wpep-amount”>
    </div>

    <div class=”wpep-field”>
    <button type=”button” class=”wpep-button-submit”>Pay My Bill</button>

    </div>
    </fieldset>
    </span>

    I connected with Square through auth square. I’ve input the API codes etc.

    I need the Starter version today but if the Free version doesn’t work I’m not going to pay $49 and risk the starter version not working.

    If you aren’t able to answer today I need to buy another solution.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi, same issue with my site. i just install plugin and activate it
    use shortcode for payment form but form is not showing on my site. just label and send button is appear.
    https://prnt.sc/nopja0

    • This reply was modified 5 years, 9 months ago by gurpiara1234.
    Thread Starter docero

    (@docero)

    According to Chrome the certificate is valid.

    Plugin Author WPExperts.io

    (@wpexpertsio)

    Hi @docero,

    Can you send me a screenshot of the console log or can you copy paste the console log errors here. You can go to console log by pressing f12 on chrome and going to console tab in the window that will appear after pressing f12. Also the website url or the page url where this issue is happening will help me see the issue clearly.

    Thank You!

    • This reply was modified 5 years, 9 months ago by WPExperts.io.
    Thread Starter docero

    (@docero)

    There are no errors being generated in the console log:

    JQMIGRATE: Migrate is installed, version 1.4.1
    main.min.js:1 Exchange Place WordPress Theme
    iframe.116f2552.chunk.js:1 The AudioContext was not allowed to start. It must be resumed (or created) after a user gesture on the page. https://goo.gl/7K7WLu
    319 @ iframe.116f2552.chunk.js:1

    Thread Starter docero

    (@docero)

    The issue only happens in test mode. Live is fine.

Viewing 5 replies - 1 through 5 (of 5 total)
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