Bouncing header/navbar

Huh… When I disable the sticky header. All is fine!?! Not what I wanted for my site but guess it will have to do…

Hi Mdugre,

I can’t reproduce the problem on my end or on your page. I would recommend trying the following troubleshooting steps.

1. Use the latest software versions : make sure WordPress, your theme and plugins are all up to date.
2. Cache plugin : if you use a server cache or cache plugin, please clear it’s cache content and disable caching via it’s settings.
3. Browser :

• clear your browser’s cache / history,
• try to switch to a different browser,
• make sure you do not use any add-ons or extensions in your browser that may conflict with your website.

• Check for plugin conflict : deactivate all of your plugins. If it fixes the issue, re-activate your plugins one by one, until you identify the plugin in conflict.
• User of a child theme : activate the parent theme if you use a child theme
• Javascript : make sure you did not insert custom javascript code ( like analytics, subscription popup… ), for example in a widget, that could break your site.

Thank-you for the suggestions Emranemranx.

I do use the latest software versions on everything and Customizr’s child theme.

As far as the plugins go, I deactivated all of them and tested the site without. Problem was still there so, reactivated one by ones and tested again each time. They are not the problem.

Clearing my browser’s cache/history is SOP with me. That’s not the problem. RE: Javascript, I took out everything. Didn’t do anything and I didn’t see any code that could break my site.

RE: different browsers, I have to make sure my site works with all of the most popular browsers so…

Like I said, in my previous post on this, only solution I found so far is to disable the sticky header. Not the perfect solution but, at the end of the day, I can live with it.

Cheers,

Marc
System’s information
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———— SITE INFO
Site URL: https://www.datatelcom.com
Home URL: https://www.datatelcom.com
Multisite: No

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Platform: Windows
Browser Name: Firefox
Browser Version: 66.0

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WP Version: 5.1.1
Language: en_CA
Permalink Structure: /%postname%/
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Parent Theme: Customizr 4.1.38
Show On Front: page
Page On Front: Home (#2117)
Page For Posts: BLOG (#3287)
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WP Memory Limit: 40MB

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Version: 1.7.1
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Started With: 1.1.9

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Google Fonts for WordPress: 1.6.3
Gutenberg: 5.5.0
Nimble Page Builder: 1.7.1
Polylang: 2.5.3
TinyMCE Advanced: 5.1.0
VFB Pro: 3.3.9
WP Fastest Cache: 0.8.9.2
Yoast SEO Premium: 11.0

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Smush: 3.2.0.1
Title Remover: 1.2
VFB Pro – Form Designer: 2.0.5
Wordfence Security: 7.2.5

———— WEBSERVER CONFIG
PHP Version: 7.2.8
MySQL Version: 5.1.66
Webserver Info: Apache/2.4.33 (Amazon)
Writing Permissions: OK

———— PHP CONFIG
Memory Limit: 256M
Upload Max Size: 2M
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Hi Marc,

Thanks for confirming! Please do let me know if there’s anything else I can help with.

I have got the same issue on https://pferdetermine.de
I don’t think it is a good solution to deactivate the sticky header. The sticky header has been one of the advantages of customizr. So a better solution would be appreciated.

I agree pferdetermine but since for the life of me I can’t find one and just like you I like Customizr, I didn’t see any better way.

I found other themes that work well with the sticky header but, even though my site is small, the amount of work required to implement these is way to much. Not to mention the incompatibilities with the plugins I use… Don’t need the headaches if you know what I mean ?? ??