• Resolved achimudo

    (@achimudo)


    Hello, after deinstall and removing your plugin all blocks of the plugin are still visible if I click on the “plus” icon in gutenberg. How can I remove the blocks of the plugin there? Is something added to the core?
    THX

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey there,

    Do you have Orbit Fox plugin installed in your WordPress? If yes then you need to visit Orbit Fox settings and then disable the Gutenberg Blocks module in it.

    If you don’t have Orbit Fox plugin installed then you can clear your cache and it should work.

    Let me know how it goes. ??

    PS: If you have some time, can you let us know why you’re uninstalling our plugin? Thank you in advance!

    Thread Starter achimudo

    (@achimudo)

    Hello Hardeep,
    thank you very much for the fast reply!
    Well I’ve cleared all browser caches but the Icons are not gone.
    But only if I click ont “plus-icon” in gutenberg. I can choose p.e. the “button”. Then when the block is displayed and I want to change the text of the button – doesn’t work. But the button shown in Frontend after publishing without text but the button is there. When I want to change the block type (fist top left icon in gutenberg) there are the normal blocks of gutenberg, how it should be.
    Very strange because if checked if the pluginfolder is completly ereased – yes it is!

    The only reason why I desinstalled your plugin is because now I don’t need more than the default bolcks in this project and it could be confusing to editors if there are to much blocks. I didn’t test all of your blocks – so for the moment I can’t say more that installation is easy – deinstallation ends up with leaving the plugin-blocks.

    Any additional idea??
    THX

    • This reply was modified 5 years, 7 months ago by achimudo.
    • This reply was modified 5 years, 7 months ago by achimudo.
    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    That is very strange indeed. I don’t see how the plugin can cause it because WordPress stops calling it and we don’t do any magic to hack into the core.

    Can you contact me at https://www.hardeepasrani.com/contact/ so I could look into it?

    Also can you tell me the names of the blocks that are appearing?

    Thread Starter achimudo

    (@achimudo)

    Hello Harddeep,

    I’m so sorry, but the blocks are shown are not from Otter. So I’m new to wordpress and didn’t recognised it before. So now I wanted to make a donation for your wasted time and great support with Paypal over the donation-link on your website but it doesn’t work.
    PayPal said:
    We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the “Ask Seller a Question” link on the listing page. When you have the correct email address, payment can be made at https://www.paypal.com.

    To witch e-mail-address can I donate?
    THX

    Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey there!

    Thank you for considering to donate, but you really don’t have to do this. We are happy to help all of the users making sure they have a smooth experience using our plugin.

    Hope you will use our plugin again. ??

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Desinstall Gutenberg Blocks by Otter’ is closed to new replies.