• Resolved mdugre

    (@mdugre)


    Hi Everyone,

    I’m redoing my website right now and ran into a bit of a snag. Been working on figuring it out for the last 2 days and I can’t get anywhere ??

    I primarily use Firefox and here’s the funny thing, when adding images using the classic editor (TinyMCE Advanced), after updating my page and viewing it, my images have a border (or glow/shadow) around them and I can’t seem to be able to remove it!? When I view it in Chrome, the image is fine?!?!

    Pages I haven’t worked on yet are fine but on my homepage (https://www.datatelcom.com/home/), I’m stuck. If you go to it (using Firefox), you’ll see. At this point, I’ve removed all images but one so you can’t miss it.

    FYI I’ve tried the following to find a solution. None of those worked.
    – I’ve deactivated all my plugins to see if one of them was the problem and the problem remained. Reactivated all of them now
    – I switched from the Customizr Child theme to the main theme, problem remains
    – Used CSS code in the advanced features. No go
    – Edited the style CSS. No go
    – Set the padding and margins to 0. No go

    Only solution I found that worked is to change theme (used twenty nineteen, Astra, Sydney, etc…). Except for Customizr, whether I’m in Firefox, Chrome, IE or Edge, all the other themes showed the images the way I want them to.

    I like Customizr so changing theme seems a bit drastic!

    Anyone got a fix for this issue?

    Thanks in advance to all who reply.

    Marc
    P.S.: FYI, If I add the images as a gallery, borders are gone. Thing is, I do not want nor need a gallery…. Also I deactivated Gutenberg to go back to the old ways. Problem still remains

    ### Begin System Infos (Generated 2019-04-27 23:33:32) ###
    ———— SITE INFO
    Site URL: https://www.datatelcom.com
    Home URL: https://www.datatelcom.com
    Multisite: No

    ———— USER BROWSER
    Platform: Windows
    Browser Name: Firefox
    Browser Version: 66.0

    ———— WORDPRESS CONFIG
    WP Version: 5.1.1
    Language: en_CA
    Permalink Structure: /%postname%/
    Active Theme: Customizr Child 1.0.0
    Parent Theme: Customizr 4.1.38
    Show On Front: page
    Page On Front: Home (#2117)
    Page For Posts: BLOG (#3287)
    ABSPATH: /nfsvol-b/43/51943/datatelcom.com/nic_wordpress/
    WP_DEBUG: Disabled
    WP Memory Limit: 40MB

    ———— NIMBLE CONFIGURATION
    Version: 1.7.1
    Upgraded From: 1.7.0
    Started With: 1.1.9

    ———— WP ACTIVE PLUGINS
    Broken Link Checker: 1.11.8
    Disable Gutenberg: 1.7
    Easy Google Fonts: 1.4.4
    MaxButtons: 7.9
    Nimble Page Builder: 1.7.1
    Polylang: 2.5.3
    Regenerate Thumbnails: 3.1.0
    Smush: 3.2.0.1
    TinyMCE Advanced: 5.1.0
    Title Remover: 1.2
    VFB Pro: 3.3.9
    VFB Pro – Form Designer: 2.0.5
    Wordfence Security: 7.2.5
    WP Fastest Cache: 0.8.9.2
    Yoast SEO Premium: 11.0

    ———— WP INACTIVE PLUGINS
    Google Fonts for WordPress: 1.6.3
    Gutenberg: 5.5.0
    Sassy Social Share: 3.2.22
    Ultimate Addons for Gutenberg: 1.13.1

    ———— WEBSERVER CONFIG
    PHP Version: 7.2.8
    MySQL Version: 5.1.66
    Webserver Info: Apache/2.4.33 (Amazon)
    Writing Permissions: OK

    ———— PHP CONFIG
    Memory Limit: 256M
    Upload Max Size: 2M
    Post Max Size: 8M
    Upload Max Filesize: 2M
    Time Limit: 30
    Max Input Vars: 1000
    Display Errors: N/A
    PHP Arg Separator: &
    PHP Allow URL File Open: 1

    ### End System Infos ###

    The page I need help with: [log in to see the link]

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Viewing 3 replies - 1 through 3 (of 3 total)
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