course outline issue

Hi @mjyampa,

I’m sorry you’re having this issue!

Just make sure this isn’t a typo problem are you following the shortcode outlined here: https://lifterlms.com/docs/shortcodes/#lifterlms_course_outline with [lifterlms_course_outline] not [lifter_lms_course_outline]?

If the forum just messed up the coding here then it definitely sounds like something is going wrong, but without more information it’s hard to point to exactly what that is. Could you please provide us with a copy of your system report https://lifterlms.com/docs/how-to-use-the-lifterlms-system-report/ via pastebin or a similar service?

Could you also provide us with the direct link to the page where you’re encountering the issue?

If you would like to provide screenshots as well, that would be helpful! Just keep in mind the forums don’t let you directly upload screenshots, they have to be sent through a link with a service like dropbox or google drive.

The more information we have the better we can help resolve this issue for you!

Thanks and take care,

• This reply was modified 5 years, 7 months ago by Natalie.

Thanks Natalie for your help… here are some details:

This is inherited code for me… the short code is missing the “course_id = ‘123’” shown in the outline you sent, so there must be some other way it links to the right material.

the link to the ‘course outline’ page is on an Intranet:

https://mostls1nhpxxd02.itservices.sbc.com/EGVRL-dev/course/product-pursuit-game/

here is an image of that page:

image1

and here is an image after clicking “get started” which shows the content repeat three times, but scrolling down it actually repeats 8 times

image2

the Intranet URL to that second page is:

https://mostls1nhpxxd02.itservices.sbc.com/EGVRL-dev/lesson/product-pursuit-game/

@mjyampa,

Both those images appear to be the same images. As I’m sure you’re aware we can’t access the intranet so thank you for posting links but that isn’t really helping us here!

Could you please post your system report to pastebin or a like service like @nrherron requested in her last post?

Thanks,

Here is the second image:

And the report which I captured and forgot to send…

Wordpress

——————————————-

Home Url: https://mostls1nhpxxd02.itservices.sbc.com/EGVRL-dev

Site Url: https://mostls1nhpxxd02.itservices.sbc.com/EGVRL-dev

Login Url: https://mostls1nhpxxd02.itservices.sbc.com/EGVRL-dev/wp-login.php

Version: 4.9

Debug Mode: Yes

Debug Log: Yes

Debug Display: Yes

Locale: en_US

Multisite: Yes

Page For Posts: Not Set

Page On Front: Home (#2) [https://mostls1nhpxxd02.itservices.sbc.com/EGVRL-dev/]

Permalink Structure: /blog/%postname%/

Show On Front: page

Wp Cron: Yes

Settings

——————————————-

Version: 3.28.0

Db Version: 3.28.0

Course Catalog:(#7250) []

Membership Catalog: Membership (#7605) [https://mostls1nhpxxd02.itservices.sbc.com/EGVRL-dev/membership/]

Student Dashboard: Dashboard (#7618) [https://mostls1nhpxxd02.itservices.sbc.com/EGVRL-dev/dashboard/]

Checkout Page: Not Set

Course Catalog Per Page: 6

Course Catalog Sorting: date,DESC

Membership Catalog Per Page: 9

Membership Catalog Sorting: menu_order,ASC

Site Membership: Not Set

Courses Endpoint: my-courses

Edit Endpoint:

Lost Password Endpoint:

Vouchers Endpoint:

Autogenerate Username: yes

Password Strength Meter: yes

Minimum Password Strength: strong

Terms Required: no

Terms Page: Not Set

Checkout Names: hidden

Checkout Address: hidden

Checkout Phone: hidden

Checkout Email Confirmation: no

Open Registration: no

Registration Names: hidden

Registration Address: hidden

Registration Phone: hidden

Registration Voucher: hidden

Registration Email Confirmation: no

Account Names: hidden

Account Address: hidden

Account Phone: hidden

Account Email Confirmation: no

Confirmation Endpoint: confirm-payment

Force Ssl Checkout: no

Country: US

Currency: USD

Currency Position: left

Thousand Separator: ,

Decimal Separator: .

Decimals: 2

Trim Zero Decimals: no

Recurring Payments: no

Email From Address: [email protected]

Email From Name: EGVRL

Email Footer Text:

Email Header Image:

Cert Bg Width: 800

Cert Bg Height: 616

Cert Legacy Compat: no

Gateways

——————————————-

Manual: Disabled

Manual Logging:

Manual Order: 1

Server

——————————————-

Mysql Version: 5.1.72

Php Curl: Yes

Php Default Timezone: UTC

Php Fsockopen: Yes

Php Max Input Vars: 1000

Php Max Upload Size: 15 MB

Php Memory Limit: 256M

Php Post Max Size: 32M

Php Soap: Yes

Php Suhosin: No

Php Time Limt: 300

Php Version: 5.6.31

Software: Microsoft-IIS/7.5

Wp Memory Limit: 64M

Browser

——————————————-

HTTP USER AGENT: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36

Theme

——————————————-

Name: Divi Child Lifter – EGVRL

Version: 1.0.0

Themeuri:

Authoruri:

Template: divi

Child Theme: Yes

Llms Support: No

Plugins

——————————————-

Add From Server: 3.3.3

Check Email: 0.5.5

Divi Builder: 2.0.61

Easy WP SMTP: 1.3.5

Global Logon: 1.5

Global Posts: 1.0

H5P: 1.9.4

If Menu: 0.6

Import users from CSV with meta: 1.10.7.1

LifterLMS: 3.28.0

LifterLMS Labs: 1.5.0

Members: 2.0.2

Mutlisite Redirect: 1.0

Network Shared Media: 0.11

PDF Viewer: 0.1

Query Monitor: 3.3.4

Slider Revolution: 5.3.1.5

WordPress Importer: 0.6.3

WP-Piwik: 1.0.19

WP-PostRatings: 1.85

WP Crontrol: 1.6.2

WP Migrate DB Pro: 1.8.1

WP Migrate DB Pro CLI: 1.3.2

WP Migrate DB Pro Media Files: 1.4.9

WP Migrate DB Pro Multisite Tools: 1.2

Integrations

——————————————-

BbPress: No

BuddyPress: No

Template Overrides

——————————————-

@mjyampa,

Could you please attach a screenshot of the duplicate copies of the course content?

I’m really sorry but I’m just not seeing any things in your report that could cause this and I have no idea why there’s be duplicate copies of course content.

Are you certain you haven’t accidentally duplicated some blocks on your course or something?

If you could please show me exactly what you’re seeing that would really really help!

Thanks

Thanks Thomas… Graphical Programming tools are tricky to communicate… Will try to be more clear. The contend itself is a graphical card game in the java framework vue.js.

First the entry point for a Student, they click on ‘get started’

https://www.dropbox.com/s/awnaltq00rmoz4a/thumbnail_image001.png?dl=0

This leads to the following screen, where you can see the content is repeated three times.

https://www.dropbox.com/s/icxcw58rec6t369/thumbnail_image002.png?dl=0

Switching to admin view, Course object: does not look like module is repeated

https://www.dropbox.com/s/5e35inuxcnf5scy/image001.png?dl=0

Within Course object, Course Outline Module:

https://www.dropbox.com/s/9mvfx5rarx4ulse/thumbnail_image003.png?dl=0

Here is the Lifter LMS code.
Notice it does not refer to the content location
I can’t find where the content is referenced, but wherever that is must be where the duplication is coded…

@mjyampa,

Is the second screenshot a screenshot of your first lesson in the course?

If so could you check theres no duplicate information on the LESSON post that could be causing the duplicates.

Thanks,

Thanks Thomas:

I’m not clear on the terminology, but the top rectangular image in the second screenshot is a vue.js application that is the entirety of the course, the lower two rectangles are unwanted repeats.

There is an object in the list of Post with the same name as the course:

A visual preview of this post shows no repetition, and I didn’t see any evidence of duplication. (It does not mention ‘lesson’ at all.) Where is this post referenced in the Course..? or is it just linked by name? Just want to make sure this is the right post.

-Mark

link to post image:

https://www.dropbox.com/s/awnaltq00rmoz4a/thumbnail_image001.png?dl=0

https://www.dropbox.com/s/awnaltq00rmoz4a/thumbnail_image001.png?dl=0

Here is the code within the post “fullwidth module code content” that calls the content..:

<iframe src=”https://mostls1nhpxxd02.itservices.sbc.com/EGVRL-dev/tu-card-game&#8221; width=”100%” height=”1000″ frameborder=”0″ scrolling=”no”></iframe>

@mjyampa,

This is a screenshot of a blog post… blog posts don’t output any LifterLMS information below them like that so I really am struggling to figure out what’s causing these duplicates… Are you certain this is the backend of what you’re seeing with the duplicates?

Do you have any widgets in sidebars that could be causing this to happen?

Do you have any custom code in your theme that could be accidentally causing duplicate content to show?

Thomas:

I see what is going on. This is a ‘multisite’ installation. Each subsite replicates the training content, allowing for some customization, for eight vendor agencies that provide personnel that we train.

So the source behind the ‘lesson’ url (which LMS must create, i suppose?):

https://mostls1nhpxxd02.itservices.sbc.com/EGVRL-dev/lesson/att-product-pursuit-game/

has a dedicated link for each vendor subsite. I’ll have to test, but maybe students for each subsite only see the copy associated with their vendor subsite.

source snippet:

<p><iframe src=”https://mostls1nhpxxd02.itservices.sbc.com/EGVRL-dev/tu-card-game&#8221; width=”100%” height=”1000″ frameborder=”0″ scrolling=”no”></iframe><iframe src=”https://mcsinitialtraining.web.att.com:8099/game/Alorica/&#8221; width=”100%” height=”1000″ frameborder=”0″ scrolling=”no”></iframe><iframe src=”https://mcsinitialtraining.web.att.com:8099/game/iQor/&#8221; width=”100%” height=”1000″ frameborder=”0″ scrolling=”no”></iframe><iframe src=”https://mcsinitialtraining.web.att.com:8099/game/Sitel/&#8221; width=”100%” height=”1000″ frameborder=”0″ scrolling=”no”></iframe><iframe src=”https://mcsinitialtraining.web.att.com:8099/game/Sutherland/&#8221; width=”100%” height=”1000″ frameborder=”0″ scrolling=”no”></iframe><iframe src=”https://mcsinitialtraining.web.att.com:8099/game/Teleperformance/&#8221; width=”100%” height=”1000″ frameborder=”0″ scrolling=”no”></iframe><iframe src=”https://mcsinitialtraining.web.att.com:8099/game/VXI/&#8221; width=”100%” height=”1000″ frameborder=”0″ scrolling=”no”></iframe><iframe src=”https://mcsinitialtraining.web.att.com:8099/game/Convergys/&#8221; width=”100%” height=”1000″ frameborder=”0″ scrolling=”no”></iframe></p>

-Mark

@mjyampa,

I truly have no idea what this means.

LifterLMS provides you with the ability to create lessons. Yes.

I really don’t know why there would be so much duplicate content. Have you created a lot of custom code to make all this subsite vendor stuff work? Are you certain that this is all working properly and isn’t accidentally creating duplicates?

I know this is confusing and frustrating but at the end of the day we have nearly 10k users and I have one report of duplicated content being duplicated so many times so I really don’t think there’s a bug here… I think there’s something else going on but I just can’t figure it out from screenshots and the code snippets you keep providing.

I really have no idea what else to try to do here… Can you please quadruple check all your custom functionality and content and ensure that’s not causing the duplicates?

Thanks Thomas:

These are customization done by people who have since left. You know how it goes.

Let’s close this one for now and I’ll post again once I can get together a more specific question…

-Mark