• Resolved bentonkenley

    (@bentonkenley)


    I get the following message on map preview: This page can’t load Google Maps correctly. What should I do ?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Suzie

    (@suziekh)

    Hi,

    Would you please try to generate a new API key and add it once again?

    Please make sure there are no spaces at the beginning or at the end of the key.

    Thank you!

    Hello @suziekh

    I am facing the same problem and tried 2-3 API key. Could you please let me know how to fix this issue on urgent basis?

    Refer to below screenshot.

    Please respond asap.

    Thanks

    Hello again,

    I am still waiting for your response. Kindly check the screenshot link
    Let me know how to fix or if it’s a bug so please fix the problem as soon as possible.

    Thanks

    Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hi @pankajwebdesigner,

    Thanks for your inquiry and sorry for not addressing your issue sooner.

    Google has applied a new pricing model for Maps, Routes, and Places on July 16, 2018, it now requires filling in payment information. Without this data, the Google Maps published on your website returns the exact error that is displaying on your screenshot.

    Please make sure to add a billing account from this page by signing in to your Google account. You can learn more about the billing updates for Google Maps within this link.

    Note, that using Google Maps on your website will not charge you unless your site has quite large traffic. Additionally, Google will provide you with $300 credit for free, which will be spent as you use Maps, Routes, and Places on your websites.

    Hello Zhanna,

    Thank you for your reply. The problem is the same. I already added two billing payment method. However, the problem is still the same.

    Could you please check how to fix this?

    Cheers

    Hi,

    We are sorry for the inconvenience. Could I please ask you to send the link to the page where this issue can be seen?

    Kindly open Developer tools of your browser on the page with this issue and look for Javascript errors on the Console tab.

    If possible, please send us a screenshot or a copy of the errors you see.

    Thanks! Have a nice day ahead!

Viewing 6 replies - 1 through 6 (of 6 total)
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