• Resolved GregDio

    (@gregdio)


    I recently installed the plugin, loaded photos to a gallery and inserted into the webpage. On the edit page in WP, I see the blue box with the Edit and Delete buttons.

    However, when I open the page after selecting Publish, all I see is the frame to my page with NextGen Gallery, Edit, Delete where the Blue Box was on my Edit Page. So in essence the gallery photos are not loading.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello @gregdio

    I’m so happy to see this separated thread here.
    Thanks!

    We have checked your site, and there are some visible console warnings related to a plugin with the folder name: “constant-contact-forms”. You might like to take a look at that particular information.

    On the other hand, my first recommendation it’s, of course, to check for any existing conflicts:

    1.- Temporarily deactivate all your plugins except NextGen Gallery.

    2.- Is the problem solved? Then, it was caused by one of your plugins. Please check one by one and find the one causing the problem.

    3.- If the problem is not solved with the deactivation of the plugins, try changing to a standard WordPress theme, it could be a conflict with your current theme.

    Please let us know how it goes.

    Thread Starter GregDio

    (@gregdio)

    @gabyimagely Thank you I will give a try. I need most of those plugins for my business. I was just trying to have a private page for non-business photos without creating a whole new website. This might be my best solution.

    Thank you for your help.

    Thanks to you @gregdio

    Please, keep us posted.

    Thread Starter GregDio

    (@gregdio)

    @gabyimagely That seemed to work. I created a sub-domain and installed a basic template with minimal plugins, works fine. Thank you very much for your help!

    Greg

    Happy to help!

Viewing 5 replies - 1 through 5 (of 5 total)
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