Votes are not rated

  • Resolved ivoyages

    (@ivoyages)


    5 years, 7 months ago

    Hi,

    I just installed and set up the plugin.

    I tested. The votes are not noted. I do not find them in the statistics of the plugin. But if I vote a second time, I have a message telling me that I have already voted.

    I then thought about disabling the javascript minification of WP Rocket. But that does not change my problem. Do you have an idea to fix my problem?

    The page I need help with: [log in to see the link]

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  • Plugin Support Blaz K.

    (@blazk)

    Hi @ivoyages,

    from what I see the problem is in reCAPTCHA v3. Try disabling it and clearing cache so we can confirm that that’s the problem.

    Are you sure that you have the right recaptcha site key inserted? Also check other recaptcha settings – white listed domains etc.

    Blaz

    Thread Starter ivoyages

    (@ivoyages)

    Yes, it was the problem.

    I use already the reCAPTCHA v3 on another plugin. I create a new reCAPTCHA with new codes and evrythin is ok. Thanks for your help.

Viewing 2 replies - 1 through 2 (of 2 total)
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