Reporting a few bugs

  • Resolved Jarrod Whitley

    (@jarrodwhitley0518)


    5 years, 10 months ago

    I just installed and I’ve encountered quite a few bugs that have left me unable to use the plugin so far.

    • Buttons do not appear on the site at all. There opacity is set to 0 by this style: #st-1.st-hidden {opacity: 0;}. It appears whatever JS is supposed to unhide this section isn’t triggering.
    • In the dashboard the “Design” section does not appear unless the Facebook icon is clicked.
    • Cannot rearrange the order of the social icons

    I have one error that may be related: Failed to load resource: net::ERR_CERT_AUTHORITY_INVALID graph.facebook.com/?id=https%3A%2F%2F[myurl.com]%2F[post-name]%2F&callback=window.__sharethis__.cb5:1

    All of the above issues happened both logged in, not logged in, and while in incognito both, so it is not extension related.

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  • Hi there @jarrodwhitley0518,

    Thanks for reaching out, I’d be happy to help here! ??

    Can you please provide me a little bit more of information about your issue as for example some specific URLs which are being affected by this and if you don’t mind some screenshots and screen recordings displaying what the issue looks like on your side alongside your buttons’ settings in for me to dig deeper into your case and provide you with a solid solution?

    Best,
    Andres

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