“Unsyncable Site”

  • Resolved marikane

    (@marikane)


    5 years, 10 months ago

    Hi –

    I used Malcare successfully on another site, so when my own site got hacked I installed it and tried to use it, but when I click on Dashboard I get:

    “Unsyncable Site” on a white screen.

    What does this mean?

    Mari

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi –
    Better to change security plugin.. After more than a week, I’m still waiting for a support answer..
    Good luck !

    Plugin Support amanbv

    (@amanbv)

    Hey Mari,

    Apologies for the delay. I search for your website in our systems but I am unable to see the website being added to our Dashboard.

    Could you please send us an email on [email protected] and we will fix this issue on the website and help you clean the malware as well.

    Thank you.

    Plugin Author akshatc

    (@akshatc)

    Closing the ticket.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘“Unsyncable Site”’ is closed to new replies.