• Resolved awpulley

    (@awpulley)


    Updated to 2.0.4 today. On 2.0.3, there were no add to cart buttons on the shop, category, or tag pages. On 2.0.4, for pages that include a product with your plugin feature enabled, those products have no add to cart button, while the other products on the page do have one. But on 2.0.4, for pages that do NOT include a product with your plugin feature enabled, all products have double (2) add to cart buttons!

    I’ve rolled back to 2.0.3 on my live site for now, but wanted to inform you and potentially get assistance with this issue.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 18 total)
  • Hi,

    I have the same problem awpulley. I use Generatepress as my theme and have contacted them. They recommended me to deactivate the plugins one by one to see which one causing this duplication.

    And as you said, until this update, no add-to-cart buttons were displayed. Now, I have double buttons at my site; https://misofis.com.

    By the way, could you please tell me how to rollback to the previous version? I can keep my plugin activated until the developer fixes the issue.

    Thanks in advance.

    Plugin Author Ashok G

    (@wpashokg)

    @ismailkimyacioglu,

    Can you share the store link where I can see the double button. Coz When I tried accessing the site I was able to see only one button.

    @wpashokg

    Hi,

    Please check https://misofis.com.

    I have activated the plugin and you can see the double buttons now.

    @ismailkimyacioglu the two buttons are different – one has data attributes and one doesn’t. Also, your site uses Elementor, which seems to clash with things, as well as other shop-related plugins.

    In the customizer, preview your site with a standard WP theme. If you still get two buttons, try deactivating the other shop-related buttons one at a time and see if one of them is conflicting with min/max.

    It will be good if you specified the product setup you’re using (pick the first product in the store as an example).

    @galbaras

    Hi,

    Thanks for the reply. Well, in fact, the problem is caused by the latest update of this plugin. When I deactivate the plugin, everything goes back to normal and second button disappears.

    Thanks for your feedback.

    You’re not helping yourself.

    What you say may be fact, but if you don’t do proper WordPress troubleshooting, it’s difficult to know what’s going on specifically on your site.

    Hello @galbaras,

    Thanks for the reply. In fact, I did what you recommended me earlier. I have deactivated all the plugins one by one and found out where the error comes from. I also tested with customizer with WP 2019 theme.

    So, your recommendation helped me a lot. Just I had already done them while replying to you previously.

    Eventually, I uninstalled this plugin and installed another one and updated the database with a csv file. Everything works smoothly now, hopefully.

    Thank you for your kindness and wish you have a nice day.

    @wpashokg any thoughts?

    Plugin Author Ashok G

    (@wpashokg)

    @galbaras I never tested this scenario. Will update asap.

    Plugin Author Ashok G

    (@wpashokg)

    @galbaras , @ismailkimyacioglu , @awpulley I’ve fixed the issue in the new version, do have a look and confirm.

    I’m not getting double buttons. I’m getting none. See 15L bottle on https://dev.get-business-online.com/pacificsprings/product-category/water-bottles-supplies/

    • This reply was modified 5 years, 7 months ago by Gal Baras.

    Actually, the previous version completely removed the add to cart buttons in my case, and now they are back … except for products with enabled quantity restrictions.

    Plugin Author Ashok G

    (@wpashokg)

    Yes @galbaras that was the idea.
    I purposefully removed the add to cart button in the products for which the minimum and maximum selection is enabled. Because it will create problems for the plugin’s feature. May be in the future release I/we’ll try to add quantity selections in the shop and category pages.

    • This reply was modified 5 years, 7 months ago by Ashok G.
    Plugin Author Ashok G

    (@wpashokg)

    Hope the new version solved your problems. so closing this thread

    Hi @wpashokg,

    Thanks for the reply and the update. I have re-installed your plugin. In product category pages with minimum quantities, again, Add to Cart buttons disappeared.

    In my opinion, it is a good idea to display the button. Because for well known products or for loyal customers, adding to cart should be simple and easy. So, without entering product details page, they can simply add the product to their carts.

    The good thing with your plugin, which I like most, it automatically enters the minimum quantity number into quantity box. Last week, I installed another plugin from beRocket. It also works well but for e.g., if the min qty is 10, it doesn’t automatically enters this min qty. Instead, it displays a warning message at the top of the page. And when you click on “+” sign to increase the quantity, then it jumps to the minimum quantity. For me, it is an unnecessary step to bore the customer.

    I am not a developer and I have to confess I didn’t understand what you mean by saying “it might bring problems to the plugin’s features. However, just an idea from a newbie that maybe you can add a selection box in the admin panel to ask whether it will display the buttons or not.

    I am talking about my case. But maybe for other people’s cases, it might be better to hide the buttons. On the other hand, this can be also optional by adding a selection in the amdin panel.

    Thanks a lot and wish you have a nice day.

Viewing 15 replies - 1 through 15 (of 18 total)
  • The topic ‘Double buttons’ is closed to new replies.