• Resolved jandosek

    (@jandosek)


    I have a problem with setting up Jetpack plugin. Every time I try to do it the following text appears: “The Jetpack server was unable to communicate with your site https://physics-pensieve.cz [IXR -32300: transport error: http_request_failed cURL error 28: Connection timed out after 10001 milliseconds]”
    I tried leterally everything that came up to my mind – including deactivating all other plugins and using default WP theme – with no success. My XML-RPC also looks fine. Any help? Thank you!

    Note: this is the second time I am setting up Jetpack on this website. It worked perfectly for the first time, however I had to reinstall it and then it suddenly stopped working. (I have the same issue on another website that I manage)

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor James Huff

    (@macmanx)

    I do see the connection problem on our end too, but nothing that would outright block us.

    When you deleted the plugin before, did you delete it specifically from the Plugins section of your site’s Dashboard? That’s the only way to fully clear all of our settings.

    If not, please try deleting Jetpack specifically from the Plugins section of your blog’s Dashboard. This will clear out Jetpack’s settings, and it should work properly after a reinstall.

    Thread Starter jandosek

    (@jandosek)

    Thank you for your reply.

    Yes, I deleted it from the plugins section of my site’s Dashboard. I even tried completely reinstalling it again and still the same error occurs. I have no idea how to continue from here. Thank you for your help.

    Would you like me to provide you advanced debug results?

    • This reply was modified 5 years, 11 months ago by jandosek.
    Thread Starter jandosek

    (@jandosek)

    Ok, so I resolved the problem by complete reinstallation of WordPress. Now Jetpack works just fine. Anyway, thank you for your help.

Viewing 3 replies - 1 through 3 (of 3 total)
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