Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor James Huff

    (@macmanx)

    Both are currently loading for me, perhaps this was a temporary issue?

    Is your site on a shared host?

    Thread Starter msabolik

    (@msabolik)

    Yes, still not loading here.

    Here is a screen shot: https://ibb.co/ws4C5VR

    Hi @msabolik,

    I’m also unable to load the first image — I see the same error message.

    The second image is cached by our image CDN, but the first image with added parameters probably isn’t (visiting that URL means fetching the image from the server).

    It looks your host may be blocking the request for that image so I recommend contacting them for more information about why this is happening — the same issue happening across multiple sites on the same server points to an issue on your hosts’s end.

    Thread Starter msabolik

    (@msabolik)

    Hi @gemmaevans,

    Thanks for the prompt reply, I will contact our hosting provider.

    You’re very welcome, hopefully they will be able to help you out ??

Viewing 5 replies - 1 through 5 (of 5 total)
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